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Rural internet issues

Hello… I was told to come here to inquire about my problems with the internet. I reside in Bethany, ON in the middle of nowhere. The internet that I have is a wireless modem of sorts and it was working great for the first couple of weeks. Now, I have...

Cobra 5G web gui access

I can’t access the web GUI for my Cobra 5G router. I get an invalid password when using the information printed on the router. I tried factory reset with no luck. I can get to the basic web GUI showing router performance information but can’t make ch...

gkgrahams by I've been here awhile
  • 541 Views
  • 3 replies
  • 0 likes

5G Streaming - Dropouts?

I recently subscribed to  Rogers "Sportsnet" streaming service. My internet-wifi is Rogers 5G on a Nokia Fastmile. While watching a typical streaming 2-3 hour game I get an error message about every 5 minutes. I acknowledge the error and Sportsnet st...

Jayzz by I plan to stick around
  • 551 Views
  • 3 replies
  • 0 likes

Resetting IP address

I have the Nokia 5g internet, my devices are connected. However, I recently moved and the IP address is still showing for my old location.I have reset the modem several times, location hasn’t changed. Is there any other way to change it and have a fi...

Jax5 by I've been around
  • 374 Views
  • 1 replies
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Data Overage Warning and no info

My cellular modem is warning me Ive used all my data and will incur overages but when I look at my phone and PC data usage Ive used less than 10% of it, Myrogers isn't showing me any data usage stats and also says I have unlimited data? I'm confused ...

Sneeder by I've been around
  • 336 Views
  • 1 replies
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Nokia Fastmile vs Vantiva Cobra

I've been using the Nokia for about 6 months with good service. I'm about 10 km from a 5G tower. I'm trying out the Vantiva for a different house and thought I'd first compare the two devices before deploying. I had heard that the Vantiva was better,...

Jayzz by I plan to stick around
  • 703 Views
  • 1 replies
  • 0 likes

5G fastmile - sites not reachable

New 5G fastmile device - getting errors trying to reach some sites (eg yahoo search). But most sites work. No problem reaching same sites if i disconnect wifi and use cellular data. Same for other phones and pcs in house. "This site can’t be reached....

Jeo1 by I've been around
  • 1514 Views
  • 5 replies
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Received Cobra 5G but no SIM Card?

Hi,I am a new Rogers customer and today we received in the mail our 5G modem but it did not come with a SIM card? I was not informed about this. If it is going to be required to pick up the SIM card at a Rogers store I will need to add an authorized ...

Use Different Router with 5G Home Internet

Hey Roger’s Forums,Currently I have the new Rogers 5G Home Internet package that comes paired with the Nokia FastMile and am trying to use the SIM in a different router with no luck. I’m trying to get it working with a Nighthawk M6 Pro (MR6550) as th...

Bodom- by I've been here awhile
  • 6415 Views
  • 9 replies
  • 0 likes

Help with Nokia Fastmile 5G Gateway modem

I'm a new Rogers customer and received my 1st Nokia Fastmile 5G Gateway modem on Monday. I followed the directions and tried connecting to the modem but it didn't accept the password or Wi-Fi key printed at the bottom of the modem. I called Rogers an...

dc67 by I've been around
  • 2594 Views
  • 4 replies
  • 1 likes

Terrible experience

Just switched to Rogers 5g home internet. Awful customer service. Terrible equipment. Had issues setting up both modems (sent wrong one at first, second one came worked for a day doesn’t work anymore) . Luckily we have the first one which still gives...

Abutler33 by I've been around
  • 446 Views
  • 1 replies
  • 0 likes