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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34114 Views
  • 4 replies
  • 9 likes

Resolved! Pixel - July 2017 patch install problem

Pixel - July 2017 patch install problem   As title states, I'm having issues with the patch installing.   The patch is downloading, just gives an error during install.   Can someone from Rogers please take a look and maybe pull the patch if it's faul...

zero2 by I've been here awhile
  • 3648 Views
  • 6 replies
  • 0 likes

Resolved! Static IP address

We are working with USB over Ethernet device. When we plug it into the phone, Android tries to use DHCP to get an IP address. We want to turn this off for our device.Anyone know how to do this?Thanks,    *Edited Labels*

snowfun87 by I've been around
  • 4308 Views
  • 1 replies
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Tethered Gaming

I was just wondering how do you get out from strict nat when tethering laptop to phone?         ***Edited Labels***

Gregole by I plan to stick around
  • 4892 Views
  • 6 replies
  • 0 likes

Resolved! LTE in Kelowna?

Any idea when LTE is arriving in Kelowna? Can't wait - hopefully it will chnage my reception . I live right downtown and I always loose calls. It is horrible. Never used to be that way. It must be saturated now. Not sure if LTE will help calls but - ...

LoWd0Wn by I'm here a lot
  • 6572 Views
  • 15 replies
  • 1 likes

Resolved! Receiving Spam SMS Messages from 33333300x / 22222000x Numbers

Is anyone else receiving sexually explicit vulgar text messages ?   As the subject states is anyone else receiving vulgar sexually explicit text messages from numbers like 2220000 3333000 and so on ????? What are you doing about this ?   ***Edited La...

Victor43 by I've been here awhile
  • 16842 Views
  • 45 replies
  • 2 likes

Resolved! LG V20 to be available in Canada

For any Canadian with ears, 2015 and 2016 were very disapointing years. The HTC 10 limited to Bell, the LG V10 or the HiFi module on the LG G5 not sold in Canada were very bad news.    Hope seems to be around the corner with latest announcement from ...

jfdesrosiers by I plan to stick around
  • 24120 Views
  • 90 replies
  • 1 likes

Resolved! Galaxy S7 Shut off (bricked) twice yesterday

Running latest version according to phone 6.0.1 and no updates in the queue As subject mentions the phone shut down on me twice (Oct 5th) and had to go through the gyrations of volume down key, home button, and power button to get it to finally turn ...

Resolved! Pixel Android O Developer Preview

Today I installed the Android O Dev Preview through the Google Beta Program. It seems to be pretty nice minus one major problem I could not overcome. MMS will not send or receive. I had gone through the steps of attempting other messaging apps, reset...

Bcsc by I plan to stick around
  • 2029 Views
  • 1 replies
  • 1 likes

Resolved! Rogers-EXT addon Recommendation

I would like to recommend a simple $5-10/month addon that would allow me/users to use my plan 'as-is' the Extended Roaming coverage without the usage restrictions. When Rogers has network coverage, it is by far the best! I would prefer to pay a littl...

b-ry by I'm a reliable contributor
  • 9176 Views
  • 11 replies
  • 1 likes

Resolved! Network lost in note 5 after nougat update

Few days back I received Nougat update on my Samsung galaxy note 5. After that my phone keeps losing network. Switching airplane mode on off doesn't help. Restarting the phone is the only option. Are we getting any fix for the same?         ***Edited...

Yashrulz02 by I've been here awhile
  • 5448 Views
  • 4 replies
  • 0 likes

Resolved! Can not register for WiFi Calling on Galaxy S7 edge

I activate it on the phone, but when I need to register it with Rogers, I get the auth code and enter it...then I accept the terms of service...except instead of going to the next step and asking for my emergency address, it gives the error "Unknown ...

_Cust by I've been here awhile
  • 9744 Views
  • 10 replies
  • 0 likes

Resolved! IPv6 Routing Broken to Wightman (Local Ontario ISP)

Hello,My dad uses Wightman for home internet and e-mail. Since Rogers has rolled out IPv6 on their LTE network, his Rogers LTE phone (Galaxy S5) cannot send/receive mail while on the Rogers LTE network (however he can when connected to home wireless)...

Resolved! Illuminated touch keys for galaxy tab e (8 inch)

Guys,   For the life of me I can't figure out how to get the touch keys to illuminate on my galaxy tab e lte (model t377w) that I just got last week.  I'm starting to think that this model doesn't have illuminated keys.  Any ideas?     ***Edited Labe...

nasa25 by I'm a trusted contributor
  • 9492 Views
  • 2 replies
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Resolved! Switching PayGo plans

For years now I've been buying the basic $100/year plan where I pay for all calls and texts and those charges have more than doubled. Recently I was inundated by a load of texts from Facebook and I had to change my settings to put a stop to them, but...

OLDYELLR by I'm a senior advisor
  • 8529 Views
  • 21 replies
  • 0 likes

Galaxy S7 Firmware updates

When would there be Galaxy S7/Edge users receive OTA firmware updates, containing monthly security patch updates? It's still at April security patch level and users of other carriers have been getting June update as early as late May.Please do not di...

highka by I'm here a lot
  • 43593 Views
  • 210 replies
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Resolved! $100 option | insufficent funds?

So about 6 months ago, i purchased a the $100 option which contains 100 mins of calling (local) and unlimited texting. but about 2 days ago, i got this message talking about insufficent funds. I immediately looked at the minutes i used and it read 47...

DeliveryBoy by I've been here awhile
  • 8026 Views
  • 21 replies
  • 1 likes

Resolved! Moto X Play no menu

I have had my Moto X Play phone for about 14 months, but Iwouldn't buy another one. It comes with no menu software to explore the various folders on the phone as Samsung phones does (Samsung Kies connects your mobile phone to your PC, making it easie...