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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 32966 Views
  • 4 replies
  • 9 likes

Resolved! MF275R and battery status.

I have a new MF275R hub. It seems to work quite well except for one issue: the battery indicator always show 3 to 4% on ZTELink. Does anyone have a working battery indicator on either the web interface or an iOS device? If so, then I have a defective...

Henry1 by I've been here awhile
  • 9918 Views
  • 10 replies
  • 0 likes

Resolved! G5 vs S7 Edge

Hello everyone. I was hoping i could get some opinions on what happened to me the other day.I went into a Rogers store to upgrade my phone. I went in with my heart set to get an s7 edge. Then the guy started saying he doesn't recommend it and that th...

Samsung Galaxy S7 & S7 Edge Questions / Reservation number!

Hey everyone!!   I am happy to announce that Samsung this morning announced the Samsung Galaxy S7 & S7 Edge!. Both device's seem to have amazing specs! Including memory SD card slot, water resistant and more!!        1). Once Rogers has announce when...

Meowmix by I'm a trusted advisor
  • 98052 Views
  • 1055 replies
  • 6 likes

Resolved! Pixel - Tethering and IPv6

I have another question about the Pixel.  Does tethering provide an IPv6 address to tethered devices?  My Nexus 5 doesn't, but iPhones do.         ***Edited Labels***

JKnott by I'm a reliable contributor
  • 3073 Views
  • 1 replies
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Samsung Galaxy Note 7 Reservation numbers / Questions

Hey everyone!! Once again its the time of the year that Samsung announces their new Note line up. I am happy to announce that Samsung this afternoon announced the Samsung Galaxy Note 7!. The device seem to have amazing specs! Including memory SD card...

Meowmix by I'm a trusted advisor
  • 197336 Views
  • 3031 replies
  • 3 likes

Intel / Arris Puma 6 (Hitron CGN3XXX) progress

Good Day Ladies and Gentlemen,   Posted on the DSLReports site at 2:28 pm Mon 20 Feb, is the following post from Netdog, an Arris engineer:   Re: SB6190 Puma6 TCP/UDP Network Latency Issue Discussion Ok I have a new engineering build with some TCP/UD...

Datalink by Resident Expert
  • 4192 Views
  • 5 replies
  • 1 likes

4.5.8.27 ICMP Latency Reduction

One of the questions that arose out of the deployment of V4.5.8.27 to the test group of CGN3ACSMRs is "does it work?"  In a nutshell, yes.  But, to really appreciate the difference from before to after you would have to run an extended ping test to t...

17_29 Jun 2016 CGNM-3552 with 4.5.8.22 loaded ping to first node beyond modem 30 sec cycle  12 Hour Bottom chart .png Fri 23 Sept 2016   Latency to CMTS   CGNM-3552  V4.5.8.25 2_30 am to 2_30pm.png Fri 23 Sept 2016   Latency to CMTS   CGNM-3552  V4.5.8.25  2_30 am to 2_30pm no 2.png Fri 23 Sept 2016  All Day  Latency to CMTS   CGNM-3552  V4.5.8.25.png
Datalink by Resident Expert
  • 12520 Views
  • 13 replies
  • 5 likes

Resolved! LG G4: WARNING - do NOT upgrade Android

I got my LG G4 at the beginning of July and have absolutely love it. It does everything that I need a phone to do and the removeable battery and expandable memory was a big factor in my selection.   The battery life was amazing: I don't play games on...

Resolved! Moto Z Nougat Bluetooth Issues

Ever since updating to Nougat, Bluetooth refuses to turn on. Tried starting in safe mode, factory reset doesn't help. I'm ready to toss it out the window!! Any suggestions?Thanks   ***Edited Labels***

JBC2005 by I've been here awhile
  • 3973 Views
  • 5 replies
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Resolved! Sony Xperia Z5 Premium Dual

I, unfortunately, purchased this dual-SIM card phone last year. The plan was to have different ringtones on each SIM card, one for business & one for friends. Nobody told me  that this capability disappeared with Android 6.0, for whatever reason.   N...

SonyDude by I've been here awhile
  • 3383 Views
  • 5 replies
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Resolved! Blackberry priv marshmallow update?

Just wondering if anyone has received the android 6.0 update for their Blackberry Priv? My new Rogers Priv is on 5.1.1 and the phone will not find a later update when I search. Yet the upgrade schedule on this website says that 6.0.1 is the currently...

Resolved! Where are the Stingray Music Videos

As discussed in the following link, the Stingray Music Videos used to be available on demand on my computer (incorrectly described as Galaxie, which has changed to Stingray).   http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/HowTo...

57 by Resident Expert
  • 11311 Views
  • 9 replies
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Resolved! Priv Volte

Still hoping Rogers will allow VOLTE on the priv   When I bought it one of the biggest reasons was because the phone supported this feature but Rogers has not turned it on.   Here is how to turn it on from the Blackberry website so it is available.ht...

JIM51 by I've been here awhile
  • 4470 Views
  • 2 replies
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Resolved! Question about ZTE Axon 7

Just wondering if anyone has ever bought anything from Newegg.ca   I was looking at a phone the ZTE Axon 7, they are a Canadian site.     Wondering if anyone knows if this phone is compatible with the Rogers network.  I know nothing about all those f...

carlynn1 by I've been around
  • 2819 Views
  • 1 replies
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Resolved! Possible to change product code when using Nokia Software Recovery Tool to change firmware on Europe

I have an unlocked Lumia 830 (RM-984) that isn't working properly with Rogers. I'm wondering if anyone knows if it's possible to somehow change the product code (when using Nokia Recovery Tool, for example) from current one (059W554) to one meant for...

shanchri by I'm here a lot
  • 5586 Views
  • 4 replies
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Resolved! "Hey Cortana" and the Nokia 830

Could someone with a Nokia 830 please confirm that it does not support voice activation ("Hey Cortana") yet.    Its rumored to only be suppored on  S800+ qualcomm processors, but that was just a tweet.   The problem is that are currently 0 windows de...

Jase by I'm here a lot
  • 9402 Views
  • 9 replies
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Lost my phone

I lost my blackberry , i put it on hold but i want to get another phone from rogers would i be able to and continue my 3 year contract or would i have to cancel my contract and take out another phone ??     ******* Edit labels ********

osama33 by I plan to stick around
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  • 18 replies
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Resolved! Pixel XL Wifi Dropping

and the title suggests when connected to certin wifis the ophone will keep switching from wifi to LTE and Back ive forgotten network, restarted router still no differnt, Girlfriends Note 5 connected no issue. any ideas?

osmossis by I'm here a lot
  • 4419 Views
  • 7 replies
  • 0 likes