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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
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  • 4 replies
  • 9 likes

Resolved! windows 10 with sierra rocketstick

I have been using the Rocketstick with Windows Vista but have had to upgrade to a new computer with Windows 10.  Now the Rocketstick automatically installs, but when I try to use it, nothing happens.  The lights are on on the Stick, but on the Connec...

crisco111 by I'm here a lot
  • 16887 Views
  • 18 replies
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Resolved! Unable to use Phone Overseas

I am not able to use my phone outside of Canada. Every time I travel I get a message unable to register SIM on the network. I believe there is a block on account since I lost my phone oversees a few years ago and called Rogers to place a block. I tal...

Resolved! Next Box 3.0 and PVR Extender

Can anyone confirm whether the 1TB PVR extender is compatible with Next Box 3.0? When I connect the two, I get a message indicating the Next Box 3.0 cannot format the extender as it is not functioning properly. Thanks for any input         ***Edited ...

lorne35 by I've been here awhile
  • 16650 Views
  • 43 replies
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Resolved! Rogers DNS cache

I am trying to find out how often Rogers clears its DNS cache.   Here is the issue:   My wife has a website on her own domain. It was hosted by host1. She has now moved to host2. However, if someone enters her URL into a browser and they are using Ro...

gwilki by I plan to stick around
  • 9208 Views
  • 8 replies
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Resolved! LTE Advanced

Is there any way to check if Rogers has LTE-A in my area?

rweather by I'm here a lot
  • 9679 Views
  • 7 replies
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How can I test if the phone rings and vibrates satisfactorily?

If I want to test if the phone initiates calls I can dial *611. To test the ringtone and vibrations for SMS I can send from the internet a 2WAY Text message to my phone. However, I do not know how to do the same test for incoming voice calls. Is it p...

bogdanlazar by I plan to stick around
  • 6073 Views
  • 4 replies
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Resolved! HD Voice Calling possible with Non-Rogers store bought Note 8?

Hello, I am trying to get confirmation if HD Voice calling would work if I was to buy a Note 8 from the Samsung store vs Rogers store.   Wife:  S7 Edge - Rogers store bought phone - Rogers SIM - HD Voice Calling capable My next phone: Note 8 - Samsun...

dnsh by I've been around
  • 2351 Views
  • 1 replies
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Resolved! Apps not compatible with Galaxy S7

Thought I would try here since Google couldn't help me. I just noticed I could not update Clash of Clans to Halloween update. Okay store says the app is not compatible with my device. Also tried downloading Pinterest. It is not compatible. Clash Roya...

thillyer by I plan to stick around
  • 12143 Views
  • 4 replies
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Resolved! Nexus 6P

I dont think I'm getting the best battery life. And every time I check history details of my battery life... Cellular network signal has a lot of yellow in the bar.... I'm guessing that's it? Because when I switched from Nexus 6 to Nexus 6p I did a f...

Bratticus by I plan to stick around
  • 8158 Views
  • 19 replies
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Resolved! Need recommendation for Anti-spyware for LG phone

I have just got a new LG G6 cell phone a month ago, and twice already I have had Spyware attack my Chrome browser... disabling me from opening up Chrome.  A Roger's tech support person helped me reset my Chrome.  I don't want this to happen again, so...

caroloon by I've been here awhile
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  • 8 replies
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Resolved! Rogers Hotspot

Five years ago we bought a Rogers hotspot and signed up for the LTE Mobile Internet Flex Rate Data plan. This has worked marvelously well, and we can't imagine taking our Canadian vacations without it! But -- Rogers all too often cuts off our service...

dcjack by I plan to stick around
  • 9290 Views
  • 7 replies
  • 1 likes

Configure DNS on ZTE MF275R Rocket Hub

Is there a way to configure a custom DNS provider (e.g. OpenDNS) on the ZTE MF275R? I was sure at one time I had done so and noticed that network devices that normally filtered undesirable sites were no longer doing so. Logged in to the Rocket Hub an...

Resolved! Galaxy S7 Edge Screen issue..

Well I have the dreaded grey horizontal line problem come up today on my Edge and none to happy.  Have had the phone for less than a month and now have to be inconvenienced to travel to Mississauga to have them accuse me of stuff, etc.  Shocked that ...

Redsfan83 by I plan to stick around
  • 14327 Views
  • 29 replies
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Resolved! Enabling WiFi calling on Motorola G5 Plus (not purchased from Rogers)

Is it possible to get WiFi calling option on Rogers on a Motorola G5 Plus? I am a Rogers' customer but I really enjoy the Motorola G5 Plus features including the FM radio but the WiFi calling feature is not enabled when I insert a Rogers' SIM. This i...

thasan10 by I've been here awhile
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  • 3 replies
  • 0 likes

Resolved! "24/7 DNS" Is blocking all 18+ content sites but also non 18+ sites like youtube?!? and bad speeds

For the last 3 weeks I have been getting a DNS blocked by rogers on all 18+ sites at random times sometimes they work after the modem reboots because the modem also sometimes feels like taking random naps and turning off, guess the poor thing gets ti...

Kamal-- by I've been here awhile
  • 13274 Views
  • 8 replies
  • 1 likes

Samsung Note 8 discussion's

Since no one had start a post regarding this and the announcement date is so close on August 23rd, 2017.  I am opening this post so we can start some discussion on the new Note 8. I was one of the person who had been through the Note7 and is now wait...

Resolved! LG G4 - Wifi Calling

Hi, to explain my interesting predicament, a few months ago I experienced the dreadful bootloop issue and took it to my local Rogers store for repairs. I received it back in a timely manner and everything seemed good again. This lasted up until a few...

chetu730 by I've been here awhile
  • 8311 Views
  • 26 replies
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Resolved! ZTE MF271 Data Billing Period

I did a quick search on the forums and could not find anything on this.   I Have an MF271 Rocket Hub. On this hub, you can view the data that was used and reset it every month. I could not find a setting to pick what day of the month it resets. Right...

Boomer13 by I'm here a lot
  • 6909 Views
  • 5 replies
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Resolved! Attenuator stopping connection?

I recently moved and a Rogers tech setup my wifi but installed a 9db attenuator which i didn't really care about but i had to unplug the cable connection so i could paint my wall and when i went to hooked it backup i got no internet but the wifi sign...

kashi394 by I've been here awhile
  • 7869 Views
  • 3 replies
  • 0 likes