Thank you for your post and welcome to the Rogers Community Forums! 😃
Not being able to use all of your App via Data is very inconvenient so we definitely want to ensure we get this working properly for you.
If you are not familiar with our Private Messaging system please click here.
I know other people having issues do they absolutly need to go through private messages or they could just call and have the temporary fix applied?
They are not technical and do not really understand, so ideally they would want to just be able to have their phone fixed.
I am facing the same issue, I cannot access P6SPro app on iphone 8 (iOs11.4 ) using rogers LTE. it is exactly same problem described by @Dave2861. though @RogersZia said it have been soled, but the problem still be there.
Yesterday we use same iPhone 8, to do the test
when use Rogers Sim card :
LTE not work, WiFi works
open the hotspot at the phone, connect to the phone by another iPhone 8 via Wifi, it works
when use Bell
everything works fine.
For these two weeks, i did ever thing. I have done the network reset, deleted the app and reinstalled, etc.
Rogers is applying a fix by phone based on your EIMI so that is why you need to PM them about it.
Hope it helps!
I can't view camera through LTE, but WiFi is OK, I am using 2 Apps; Yoosee and XMEye, anyone can help?