I reached out like you suggested but have since been told Rogers does not support IPv4 but the problem has been fixed for me. Ironically, everything now works again so I guess support isn’t sure if IPv4 is supported or not.
iPhone 6 Plus 64GB Silver 6+ 64GB SilverPosition : 141Status: OPEN Hasn't changed since Friday. Reserved on the 12th, I was #302. Apparently Rogers only received 161 6+ 64gb silvers in all of Canada! Total garbage.