I really don’t think Rogers care about anybody’s problems.
I have been dealing with trying to get my wife’s Apple Watch 3 connected for 5 days now.
I have spoken with about 20 different operators, spent hours and hours now the phone, on the online chat, have been lied to, magically disconnected several times, spoken with retention’s who have promised the problem was fixed, drove over an hour to a Rogers store
, was told I needed to do another credit check, was told I can’t set this up over the phone and that I had to go back to the Rogers store.
This is every single time I add a new product or service to my plan...EVERYTIME.
There is no such thing as ‘quick’ with Rogers. The amount of times you get put on hold, transferred, then having to explain the whole situation again to another ‘manager’ which I am sure is whoever is sitting next to the operator you were talking to, is mind numbing.
We have had errors WS201, and WS300. Seems like a pretty common problem on this thread, yet Rogers acts like this is an anomaly and expects to have an answer in 7days...are you kidding me.
With the 5 days spent on the phone, and the predicted 7 day wait, I’m looking 12 days for something that was supposed to be done on the spot.
Seems like the longer you’ve been with Rogers, the worse you are treated.
What a sham.
I also had early last week a WS201 error. This was replaced with a WS504 error yesterday. After seeing some had success, tried again today and voila it is working! Good luck.
@nasa25, I've been busy so just catching up now , I'm having the same problem as you , my watch was working on LTE on Thursday , last night however, I tried my watch on LTE again and it didn't work, and add to that I can't call make calls(rx or tx) on my phone even though data works!!
This is getting to be a fiasco worthy of it's own opera.
Is it weird that I'm excited to see my error message change from WS516 to WS300?!?! I feel like I've made a step in the right direction and now have a more common error message lol