I switch all my service to Rogers Saturday June 29th from Bell. This included my apple Watch 4. I have been trying to activate the cellular and I keep getting an error code WS300. The first time I tried to activate it I got through everything the 911 ect after I got the standard message that my IWatch subscription was now active, and the error WS300. I do see my watch subscription in my account online. I went to the Rogers Store and we went through just about everything from removing my watch all together from my phone resetting all the networks connection and trying to pair the watch as a brand new watch. And since that first time I went through the 911 screen I have never been able to go any further than logging into my account, As soon as I sign in I get the WS300 error code. I realize t here is detail post on how to fix that issue. And I am trying to find it to try and follow the procedure. I was wondering if it could have been because Bell still has the old Phone number for the watch as active, but when I saw all of those error code:WS300 in this topic I figured it probably was not it. When I ported all my number the Rogers rep would not do the watch saying it is an in store thing? Should I try to get them to port that number?
Thank you for any help you can provide.
A warm welcome to the Rogers Community Forums! We are sorry to hear that you are both experiencing issues when trying to activate your Apple Watches. I'm sure it has been pretty frustrating for you to deal with. ☹️
@Bryan1976, if you have some time, please feel free to shoot us a Private Message @CommunityHelps so we can try to assist further! For more information on how our Private Messaging system works, please CLICK HERE.
@Remoriss, we have replied to your recent PM. Please have a look when you get the chance!
Hopefully, you are both enjoying your Canada Day long weekend! 😊
I know each error is individual, but it has been literally weeks since I first tried to reactivate my Apple Watch and Rogers has yet to fix the issue with my account.
I upgraded my phone and after upgrading my Apple Watch 5 Would no longer connect to cellular. It has paired fine with the watch. After trying to set up a new line for the watch I was told my credit (which is fine) check showed I was only eligible for 1 line Total (when we already have 6 as a family.) I was then told they would look into the credit error. I keep being told that my ticket is in progress but it’s been weeks. Anyone else had error WS201? Considering just switching to another carrier who actually solves their tech support tickets instead of transferring their customers repeatedly and making false claims of resolution within 7 business days.