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Resolved! No June 2022 update for Samsung Galaxy S21 [regular]?

Hi. It seems I never received the June 2022 update for the Samsung Galaxy S21 [regular]. According to https://communityforums.rogers.com/t5/OS-Upgrades/OS-Upgrade-Schedule/td-p/354931 most of the older models have already received theirs. Software up...

Gisabun by I plan to stick around
  • 671 Views
  • 1 replies
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Resolved! moto g pure power down

HI, I am a senior just got the above phone and things are going forward nicely.one minor issue i have to solve is when i try to power the phone off a window pops up asking if i want to reboot in safe mode? anyone have any ideas as to how i can avoid ...

mapp447 by I plan to stick around
  • 776 Views
  • 2 replies
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Resolved! Walmart App Icon Turned into an Android Icon

Samsung Galaxy S22, the walmart app icon suddenly turned to a green android icon. Tried uninstall, restart phone, install again, clean cache, nothing worked.How can I fix it?       ***Edited Labels***

negsev by I've been around
  • 1729 Views
  • 2 replies
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Resolved! Mobile voicemail always saving

Hi all, Seems that for the last few months when I get a mobile voicemail and go listen to it, and then delete it, it goes to Saved Messages...cannot find a way to turn this off, and it's very annoying. It was never an issue before, and obviously not ...

Cordanim by I plan to stick around
  • 10206 Views
  • 20 replies
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Resolved! Samsung S22 Ultra eSim

Can anyone confirm that the esim functionality works on the S22 ultra?

XB70 by I'm here a lot
  • 4479 Views
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Resolved! Samsung email app

How does one set up a new folder in the Samsung email app.   *** Edited Labels *** 

Pixel 6 Video Calling

I am not able to enable ViLTE, also called Video Calling that typically shows up right under "Wifi Calling" under SIM settings. My Pixel 6 is directly from Google. Anybody else able to activate the video calling feature on Rogers? Does Rogers simply ...

daubh7 by I've been here awhile
  • 1425 Views
  • 2 replies
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Resolved! April Update for S22

Hello,   Will we be receiving the April update for the S22 series anytime soon? It seems to be out for most of the rest of the globe.   Thanks    **Labels Added**    

Gord1979 by I've been around
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Galaxy s10 android 12 update has ruined my phone

since the android 12 update i'm having so many issues, particularly with texts and voice calls calls are dropping out after about 8 seconds, texts are not coming through quickly and callers report that my number sometimes goes straight to voicemailba...

Galaxy S10 dropping Wi-fi and battery dying quickly

I'm having major issues with my S10.  Since it automatically updated software, it now drops any WiFi log in after a few minutes and I can literally watch the  battery die in front of my eyes.  Now I get a message to uninstall Gear VR and when I do, i...

Micada73 by I've been here awhile
  • 1165 Views
  • 4 replies
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Android 12 Update on Samsung Fold 3

Hello . Can we get an update on the Android 12 roll out ? I've for a fold 3 and I'm wondering when it will get the Android 12 update. Any thoughts ?    *** Edited Title ***

Medz by I've been here awhile
  • 1673 Views
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Online Games Not Working Over Cellular Data

I can't login on my mobile games when I am on my data plan. It works fine when I was with Koodo, i just recently transferred to Rogers from Kodoo. My phone is S10+. I can login on the game thru the wifi just fine, and login was not a problem when I w...

raffxraff by I've been around
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Samsung S22 Ultra - black flashing screens and UPDATE

To whomever it concerns:   When will the S22 Ultra get the March update????  This brand new $2000+ phone is useless with the flashing black screens, and the update schedule said March 8.   Any idea when we can expect to get this so the phone is able ...

cncp by I plan to stick around
  • 1723 Views
  • 4 replies
  • 1 likes

Resolved! Wi-fi calling on unlocked Android devices

Now that we are well into December of 2017, I just wanted to reiterate that locked phones are a thing of the past (well, 4 days in the past).   I'm extremely hopeful Rogers will make it a priority to look after their subscribers who use unlocked Andr...

revhappy by I plan to stick around
  • 26332 Views
  • 74 replies
  • 6 likes

S22 Ultra current pre order status?

Hello, I was able to secure a reservation for a white S22 Ultra 512GB for pickup at the store, when it is available and I believe it was something like position 23 when I initially ordered. I'm just wondering if it's possible I could check if that's ...

Tigurr by I plan to stick around
  • 7625 Views
  • 22 replies
  • 1 likes

Prevent Blocked Calls From Going to Voicemail

I receive a number of calls from numbers that I don't recognize, so I block them. However, the continued calls are going to straight to voicemail. How can they be blocked entirely without filling my inbox?     **Labels Added**

Bncarroll by I've been around
  • 13250 Views
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Resolved! Can't Dismiss Amber Alert

Hello,   I received an Amber Alert on my personal S9+ and my work issued S10e (S10e updated to Android 10 and still waiting for my S9+ to get it).  Before anyone yells at me, I'm NOT complaining about the alert system itself or the time of call. The ...

Yeegrek by I plan to stick around
  • 7719 Views
  • 12 replies
  • 0 likes

Samsung Galaxy S20 FE problems

I am frequently having issues with my phone staying connected to my WiFi. I am sitting beside my laptop and it's not having problems connecting to the internet. Only this phone. I connect and then less than 5 minutes, it's gone. I never had this issu...

lenn by I've been here awhile
  • 975 Views
  • 1 replies
  • 0 likes