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Resolved! Galaxy Note 8 OS/Security Updates

just to let everyone know april security updates now available OTA for rogers Note 8.   *Edited Labels*

IainS by I Plan to Stick Around
  • 1807 Views
  • 1 replies
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Resolved! LG G5 Software/Security Updates

Hi, I'm interested to know how LG G5 users who have updated to 7.0 Nougat are finding the experience.  I've read (from different carriers) results ranging from increased speed and battery life to abject failiure.   I would appreciate very much any fe...

Calls keep getting disconnected (Galaxy Note 4)

I notice today that when I make calls, a few minutes or so in, the calls would end similar to if I press the End Call button myself. But I didn't. So far, this happened with every call i made.   My phone is samsung galaxy note 4 on 5.1.1. Is this a p...

imeem by I Plan to Stick Around
  • 1914 Views
  • 3 replies
  • 0 likes

Resolved! galaxy s6 dropped calls

I am having major issues. My calls are dropping like crazy. I have 4g and full bars and they still drop. I read online to turn off mobile data and calls will work. I did that and I am okay with my calls but now I have no data. Pls help.Ps. I called r...

mvrakela by I've Been Around
  • 12066 Views
  • 48 replies
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Unable to Unlink Email from my Cell

Hello, I'm hoping someone can help me because I am at my wits end. On my cell phone, I accidently linked my husband's email to my account. I have 3 emails and he has one. I followed the help on how to unlink but it does not let me. It only gives me m...

thenance333 by I Plan to Stick Around
  • 2588 Views
  • 7 replies
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LG G6 Doesn't vibrate anymore

Out of no where my Lg G6 stopped vibrating this morning. I did not drop my phone or anything. I left home and everything was ok once I got to my job there was no vibration any more... I've reset my phone still nothing (not even my keyboard) I've turn...

jpduval by I Plan to Stick Around
  • 16446 Views
  • 5 replies
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Resolved! Android 7.0 Nougat Update for Huawei GR5

When is Android 7 going to be released for the Huawei GR5?Also, when are you going to update the current OS to 6.0.2 because that's where my phone is at. Greatly appreciated. Thanks.

Resolved! Huawei P10 plus

I am wanting to know why Rogers is only offering the 64gb 4gb ram version of the P10 plus when there is a 6gb ram with 128gb version from Huawei. Will Rogers make this higher spec version available.       ***Edited Labels***

Davidwr by I Plan to Stick Around
  • 7850 Views
  • 31 replies
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Resolved! blocking unwanted call

I know how to block text messages from unwanted sources but how do i block the number from calling?     ******* Edit labels ********

nfl by I've Been Here Awhile
  • 51133 Views
  • 24 replies
  • 2 likes

Samsung s7 edge no LTE connection

Hi, would like to know how can I get my LTE connection back. I sudden lost it two days ago.i did not do anything special neither system uodate.I have tried all the solutions, including power on, off, change sim card, change APN and I called Rogers th...

Axia by I'm Here A Lot
  • 8973 Views
  • 19 replies
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Resolved! Cannot receive SMS - Account Key from Yahoo Mail

Hi   I can not receive the Yahoo Mail account key on my Rogers line. I tried with 2 different lines (416... and 647...) and also on different phones (Samsung Galaxy S6 and Samsung Galaxy S5 Neo) but Yahoo sms does not arrive and therefore I can not a...

joe_cub by I've Been Here Awhile
  • 6435 Views
  • 6 replies
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GPS giving the wrong location

I'm not sure if this is the right place to ask about this, but my phone (Pixel) GPS is constantly switching between my actual home location and a location in downtown Toronto. Sometimes it shows my correct location, and sometimes it shows the incorre...

Keroberous by I Plan to Stick Around
  • 3398 Views
  • 3 replies
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Resolved! LG G5 Horrible Signal

Hi guys,I received an LG G5 shipment yesterday (May 17th). I switched over from my galaxy s6 to the g5. After activating the new SIM, the mobile network signal has been absolutley horrible. LTE in my house puts the g5 to about 2 signal bars, when I s...

SLuthra by I've Been Around
  • 14911 Views
  • 3 replies
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Resolved! Razer Phone

Does anyone know if Rogers will be acquiring this device for its customers?   *Edited Labels*

ronpar by I'm Here A Lot
  • 7290 Views
  • 7 replies
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ASUS Zenfone 2: issues recieving SMS after data added to plan

I bought this phone new from Staples in 2016. Had some data added to my plan in June 2017, and ever since I've had issues receiving SMS from some contacts, and mainly from iphone users.   I've called support a few times about it each time they pushed...

_0101_ by I Plan to Stick Around
  • 2639 Views
  • 6 replies
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Resolved! Rogers Please start updating security Patches on Samsung Devices

Like honestly you should be updating the security of the Samsung line of phones especially when you have already received the patch. This goes for the Note 5, Galaxy S6, and Edge. Google releases these each month. Samsung has stated they want to push...

Dx9 by I'm a Reliable Contributor
  • 7828 Views
  • 51 replies
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Smart Lock- Samsung Galaxy S7 Edge

So I was playing around with my security settings and have read that Smart Lock could be a neat feature.  Problem on my cell is that I have enabled all the four settings in Smart Lock (On body, Trusted places/devices/voices) but outside of maybe once...

Redsfan83 by I Plan to Stick Around
  • 1651 Views
  • 2 replies
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Anyplace TV issue. A&E on both Win10 PC and my Android phone app.

Anyplace TV works well on both my Win10PC and my Android phone, except for A&E, Channel 31 in my area. On my PC, A&E will open and freeze after one or two seconds. A reload will bring up a message about taking unusually long time to reload. All other...

jsturm by I've Been Here Awhile
  • 2463 Views
  • 5 replies
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Resolved! STATUS text to 9116

I have a Samsung S7. Since upgrading to Marshmallow, the phone has been sending texts to 9116 with STATUS as the message. Online searching suggested it was a Visual Voicemail App issue on Kitkat phones, but I don't have Kitkat, and can't find that ap...

McMommy by I've Been Here Awhile
  • 10123 Views
  • 6 replies
  • 0 likes