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Resolved! Message lag time

My goodness,takes a long time to get in here,anywayI got a new cell phone from Rogers,but when my wife sends me a message,it takes about 3 hours before it shows up on my phone.My son mentioned to turn off the wi-fi,but then I got nothing.So now I hav...

jwayne by I plan to stick around
  • 2296 Views
  • 11 replies
  • 0 likes

Can't text some numbers.

I can send texts to some numbers but not others I get a Rogers "error 2". I have WiFi and data and have restarted the phone.     ***Added Labels***

neecer by I've been around
  • 2457 Views
  • 1 replies
  • 0 likes

Samsung Galaxy Z Fold3 5G Preorder/Reservation

So I pre ordered in August 16th and I was 26. Its been little over 2weeks and I am at 20.... does anyone know if I can get the fold 3 this week?Thank you   ***EDITED LABELS***

Asdfg512 by I'm here a lot
  • 4130 Views
  • 20 replies
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Pixel 6 - Hotspot no IPv6

I recently bought a Pixel 6 and have noticed there's no IPv6 for devices connected to the hotspot.  I had this with my Pixel 2.  Has anyone else noticed this?  I inserted my new 5G SIM in my Pixel 2 and hotspot connected devices were able to get an I...

JKnott by I'm a reliable contributor
  • 1985 Views
  • 3 replies
  • 0 likes

Resolved! Double / Failed Text Messages

Hello    I have a Samsung Galaxy S7 Edege and am having the issue with getting failed or double text messages. Had the phone since launch with new sim card. I've tried factory reset as well reset on Rogers side of things. They've opened a ticket but ...

AccordXTC by I'm a reliable contributor
  • 44085 Views
  • 118 replies
  • 0 likes

reset forwarding to voicemail:internal

my voicemail asks for password when someone calls & i don't answer. how do i reset it back to voicemail:internal without calling in?

bg771 by I plan to stick around
  • 1129 Views
  • 3 replies
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Google Pixel- server error

Hey ya'll,When I contact a certain number ( my boyfriend's) who have not blocked me, known through FB and in person concact, it says Server error and try again. Tech was useless and could not help anyone know how to fix this? Otherwise I'm out from ...

Jules85 by I've been around
  • 5272 Views
  • 20 replies
  • 1 likes

Android Visual Voicemail

Hi Rogers, when are you going this feature that been available for years on Android and forever on iPhone?!?   *Added Labels*

Zotak by I've been here awhile
  • 16896 Views
  • 39 replies
  • 1 likes

Resolved! Receiving an Error when Sending Text Messages

Ever since this morning, I've been getting an error along the lines of "Currently unable to send message. It will be sent when service becomes available". However, my message is still sending and the recipients are receiving it. I've tried restarting...

LG Devices - Can’t Make or Receive Phone Calls?

Hello, Community.    We hope everyone is enjoying summer and keeping safe!   A small group of customers using certain LG devices that currently have the previous version of the Google Search App on Android may not be able to make or receive phone cal...

Pixel 2 - IPv6 Tethering Failed

I have a Pixel 2 phone and have long had IPv6 tethering with it.  For some reason, I'm now only getting IPv4 when I tether to my phone.  Has anyone else noticed this?  Also, when it did work I had to use WiFi tethering, as USB was always IPv4 only.  ...

JKnott by I'm a reliable contributor
  • 1594 Views
  • 4 replies
  • 0 likes

Trouble receiving/sending text messages

I have suddenly started having issues sending and receiving text messages on my Samsung S10+ phone to one of my contacts. If I try to send a message I get an error message and when I try to open a message she sends I get a different error message. Co...

Purrfit by I've been around
  • 2381 Views
  • 1 replies
  • 0 likes

Mobile hotspot having stability and connection issues

When I turn on Wi-Fi Hotspot on my Huawei Mate 10 Pro (which I bring back from Japan and is unlocked), I can notice that the data connection will become unstable (repeating drop/on continuously) and both the Huawei and the other phone that use it as ...

Resolved! OS Update Schedule S20 Ultra 5G

Hi,The update to Rogers OS Update Schedule shows that there is a scheduled OTA for the S20 Ultra 5G on November 3rd, but the S20 Ultra 5G SM-G988W is already on the October Security Patch & has been for a while now?

shaggyskunk by I'm a trusted contributor
  • 6076 Views
  • 15 replies
  • 0 likes

SMS not sending when Wi-Fi calling is activated and connected

kept noticing recent text messages I thought had sent had not sent then notice this only happened when connected to Wi-Fi with Wi-Fi calling activated... Took me a while to find a fix for this as technical support didn't have one and kept saying it w...

Matt22345 by I've been around
  • 8262 Views
  • 1 replies
  • 1 likes

Switching to Lost and Found Phone

Greetings,       A while ago my wife lost her phone (Galaxy S7).  After getting another she found the lost one.  I have been using it to play music only.  It is assigned to the Telus network, but, again, I'm not using it as a phone . My phone (Galaxy...