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Rogers call forwarding won't turn off following outage

sesinger
I plan to stick around

When the Rogers outage happened on Friday morning my mobile phone (Pixel 6) was call forwarded to my home phone. Since Rogers "recovered" Friday evening I haven't been able to turn call forward off. The phone gets a "modem err" message. If I try through phone->settings->calls->call forwarding it produces a "Reading settings" message and a spinning wheel.

Has anybody had a similar problem or been able to turn call forwarding on since the outage?

 

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Re: Rogers call forwarding won't turn off following outage

sesinger
I plan to stick around

Problem solved. During the outage I turned on WiFi calling to see if it helped (it didn't). Apparently Call Forwarding doesn't work when WiFi calling is on. I turned it off and Call Forwarding turns on and off again.

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Re: Rogers call forwarding won't turn off following outage

sesinger
I plan to stick around

Problem solved. During the outage I turned on WiFi calling to see if it helped (it didn't). Apparently Call Forwarding doesn't work when WiFi calling is on. I turned it off and Call Forwarding turns on and off again.

Re: Rogers call forwarding won't turn off following outage

sesinger
I plan to stick around

I just saw the following post which may be the real problem:

https://communityforums.rogers.com/t5/Apple/Rogers-Unable-to-Enable-Wifi-Calling/td-p/491296

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