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Group Texts Stopped Working?

robtoe
I'm a reliable contributor

Starting last night, group texts with people who have iPhones stopped working.   In the past, if I had data turned off, I'd see "No subject" messages from the individual person to me, then upon turning on data and downloading their messages, they would be added to the group chat.

As of last night, everything from people in a group chat are "No subject", and they never download.     This affects multiple chat groups, and tons of individuals.    I've rebooted my phone, and confirmed that data is on, and that data works independently.

There hasn't been an update recently (Samsung S20).

Any ideas?    Anyone else?

 

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2 REPLIES 2

Re: Group Texts Stopped Working?

RogersMoin
Moderator
Moderator

Hello, @robtoe.

 

I appreciate you being our Community member. Thank you for sharing your concerns about group texting.

 

Can anybody else in your group replicate the issue you are experiencing on your device? This can tell us whether the problem is isolated to your device.

 

Please keep us posted.

 

Cheers,
RogersMoin

Re: Group Texts Stopped Working?

Pauly
Resident Expert
Resident Expert

A lot of iPhone users have had their phones updated recently, and have had RCS messaging enabled.

I had a few group chats with iPhone users that were encountering issues after they got a software update.

Since all of our group supports RCS, we notified everyone to delete the chat group.  I created a new group on my android phone and invited them in, since they all had RCS, and now our group chat works 100%

  your mileage may vary since not everyone with an iphone may have migrated to RCS, some maybe still chose not to and are using SMS, in that case, the group chat will be SMS for everybody.

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