Huawei OS updates

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I've Been Here Awhile
Posts: 2

Re: Huawei OS updates

i just got pie update OTA this morning and got it installed as well.  it was 4GB file.

I'm Here A Lot
Posts: 5

Re: Huawei OS updates

Thanks. I just checked and I didn't get it. I'm in Ontario. GTA.
I Plan to Stick Around
Posts: 22

Re: Huawei OS updates

I had checked this morning and nothing for me on the P20 Pro. Still same with HiSuite as well.
I Plan to Stick Around
Posts: 11

Re: Huawei OS updates

Still nothing here.
I Plan to Stick Around
Posts: 15

Re: Huawei OS updates

@p20prouser Thanks, at least we know they are working on it but, i just tried OTA & hisuite and no luck with either. Not sure if service location has anything to do with it but, i'm in the Niagara Area. 

I sent my info to Rodgers last night so i'll continue to wait patiently. 

 

Community Manager
Community Manager
Posts: 3,325

Re: Huawei OS updates

Hey Community!

 

Thanks to all those who reached out to use and provided some helpful info.

 

I've been able to confirm that sometime on January 11th Huawei experienced an issue with their FOTA servers, thus stalling the update rollout. Unfortunately, we were only notified late yesterday; January 15th.

 

I have been able to confirm that Huawei has resolved their server issue and begun a staggered rollout starting today January 16th to 21st for both the P20 and P20 Pro.

 

 

Thank you all for your patience and communication with the Community!

 

RogersDarrell

I Plan to Stick Around
Posts: 22

Re: Huawei OS updates

Thanks for the update.
I Plan to Stick Around
Posts: 14

Re: Huawei OS updates

that's good to know. i have also been patiently waiting for the update.  Hopefully we will get it in the next several days.

 

For those who got the update, how's the gesture experience? My concern is the home button gets in the way of the swipe up gesture. 

I Plan to Stick Around
Posts: 22

Re: Huawei OS updates

Just curious if anyone seen the update pushed to their devices yet?
I Plan to Stick Around
Posts: 15

Re: Huawei OS updates

No. I've been trying a few times a day, OTA and Hisuite. I'm heading to the U.S tomorrow for two nights. Maybe I'll get it through AT&T like my wife did. Lol
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