How to send a Private Message.
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OS Upgrade Schedule
*Making sure these dates are accurate is our top priority. Sometimes things change beyond our control...
Resident Experts - Super Users of the Rogers Community Forums
If you have participated in other forums, you may know what a super user is. If...
Forum Posts
LG Devices - Can’t Make or Receive Phone Calls?
Hello, Community. We hope everyone is enjoying summer and keeping safe! A small group of customers using certain LG devices that currently have the previous version of the Google Search App on Android may not be able to make or receive phone calls. B...
Resolved! Rogers Wireless Data drops idle connections too early, negatively impacting GCM
GCM is Google Cloud Messaging, and Android is heavily dependent on it. That's how you get instant push notifications on your smartphone from your various apps; without it, a smartphone isn't very smart. For GCM to work properly, it has to keep certai...
Resolved! Samsung Galaxy S8+ Power button issue
Hello! Only 24 hours after I get my new S8+, power button already fail... Double click impossible to access the camera and simple click really not easy to do... It feel like a semi-dead button... Rogers accepted to exchange rapidly, really easy to de...
Resolved! Wi-Fi Calling on Samsung Galaxy S8/S8+
Any update from Rogers on this ? everyone I ask has not info *Edited Labels*
Resolved! Android 7 for galaxy s6 edge
When is Rogers going to start pushing out Android 7 to the Galaxy s6 Edge? According to Mobile Syrup, Telus is pushing it out tomorrow... *Edited Labels*
Resolved! Moto X Play no menu
I have had my Moto X Play phone for about 14 months, but Iwouldn't buy another one. It comes with no menu software to explore the various folders on the phone as Samsung phones does (Samsung Kies connects your mobile phone to your PC, making it easie...
Resolved! Galaxy S7 Edge - mobile hotspot toggle gone after most recent OS update?
The Mobile Hotspot quick toggle is gone from my phone after the most recent OS update. It doesn't show on either of the two toggle pages, and when I go "Edit" to see the full list of toggles available, including those that are hidden, it doesn't show...
Resolved! HTC One M9 Contacts Sync not working
Problem: Google Contacts Sync not working. No error. It is not syncing since Feb 26, 2017. I noticed this probelm few days ago. I tried all the following: 1. Clear cash and data of Contact Storage, Google Contact Service, People2. Remove/add Google A...
Resolved! LG G Pad III 8.0 Model:V522 wifi 5Ghz/802.11ac issues
Hello Rogers Community, I purchased a LG G Pad 3 LTE Tablet( Model: V522) from Rogers in Jan 2017. It originally came with Android™ 6.0.1 Marshmallow. Fast fwd an update to Android Nougat 7.0 was released around end of Jan-1st week of Feb 2017. Every...
Resolved! 3 Google Pixel lemons in 3 months. Can I get a refund or change to a new device?
Hi here's my story: I have "upgraded" to a Google Pixel phone on December 24th 2016. Since then I had to have 2 Google pixel replaced due to hardware malfunctions (Please note that I don't pay for the Rogers handset protection plan). And now my 3rd P...
Resolved! How to get back to old version of Android on samsung s 7?
My samsung galaxy St has swithed yesterday might to Android 7.0 and i do not like at all. The LCD display is so bright and damageable to eyes. How can i do to get back to the old version ? ***Edited Labels***
Resolved! Rogers HTC M8 Android security patch level Dec/2015
Hello, my Rogers locked HTC M8 is fully updated (latest Sense, Android 6,etc). However the Android Security Patch level is showing Dec 2015. All my other devices (Redmi Note 3 Pro, Nexus 9) show much more recent patch levels. Why is that and should I...
Resolved! Android update
Why did my phone use my Data to update android when I had auto update on Wi-Fi only on? I would like my Data refunded please. ***Edited Labels***
Resolved! Galaxy tab s3 availability
Hi, I'm wondering when you'll have the Galaxy tab s3 lte version available on Rogers? In theory it was released March 24th but I can't find it on your website ***Added Labels***
Samsung Galaxy S8 / S8+ Reservation numbers / Questions
Hey everyone!!Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes ...
Resolved! G5 vs S7 Edge
Hello everyone. I was hoping i could get some opinions on what happened to me the other day.I went into a Rogers store to upgrade my phone. I went in with my heart set to get an s7 edge. Then the guy started saying he doesn't recommend it and that th...
Resolved! Pixel - Tethering and IPv6
I have another question about the Pixel. Does tethering provide an IPv6 address to tethered devices? My Nexus 5 doesn't, but iPhones do. ***Edited Labels***
Resolved! Moto Z Nougat Bluetooth Issues
Ever since updating to Nougat, Bluetooth refuses to turn on. Tried starting in safe mode, factory reset doesn't help. I'm ready to toss it out the window!! Any suggestions?Thanks ***Edited Labels***
Resolved! Moto Z Play - Nougat
FYI for anyone waiting as eagerly as I was, I just got the 7.0 update on my Z Play this morning! ***Edited Labels***
Resolved! Samsung Galaxy S8 rumour
Totally off-topic, but check out a rumour video (EDIT: for the Galaxy S8) from TechnoBuffalo over on YouTube: https://www.youtube.com/watch?v=UfxQdPEegbI His sources were right about the S7...
Resolved! Sony Xperia Z5 Premium Dual
I, unfortunately, purchased this dual-SIM card phone last year. The plan was to have different ringtones on each SIM card, one for business & one for friends. Nobody told me that this capability disappeared with Android 6.0, for whatever reason. Now,...
