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LG Devices - Can’t Make or Receive Phone Calls?

Hello, Community. We hope everyone is enjoying summer and keeping safe! A small group of customers using certain LG devices that currently have the previous version of the Google Search App on Android may not be able to make or receive phone calls. B...

Resolved! Samsung Galaxy S8+ Power button issue

Hello! Only 24 hours after I get my new S8+, power button already fail... Double click impossible to access the camera and simple click really not easy to do... It feel like a semi-dead button... Rogers accepted to exchange rapidly, really easy to de...

Balther by I've Been Here Awhile
  • 1884 Views
  • 1 replies
  • 0 likes

Resolved! Android 7 for galaxy s6 edge

When is Rogers going to start pushing out Android 7 to the Galaxy s6 Edge? According to Mobile Syrup, Telus is pushing it out tomorrow... *Edited Labels*

obscured by I've Been Here Awhile
  • 4920 Views
  • 24 replies
  • 0 likes

Resolved! Moto X Play no menu

I have had my Moto X Play phone for about 14 months, but Iwouldn't buy another one. It comes with no menu software to explore the various folders on the phone as Samsung phones does (Samsung Kies connects your mobile phone to your PC, making it easie...

Resolved! HTC One M9 Contacts Sync not working

Problem: Google Contacts Sync not working. No error. It is not syncing since Feb 26, 2017. I noticed this probelm few days ago. I tried all the following: 1. Clear cash and data of Contact Storage, Google Contact Service, People2. Remove/add Google A...

Screenshot_20170227-003952.png Screenshot_20170227-013813.png
tarekahf by I Plan to Stick Around
  • 7404 Views
  • 8 replies
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Resolved! LG G Pad III 8.0 Model:V522 wifi 5Ghz/802.11ac issues

Hello Rogers Community, I purchased a LG G Pad 3 LTE Tablet( Model: V522) from Rogers in Jan 2017. It originally came with Android™ 6.0.1 Marshmallow. Fast fwd an update to Android Nougat 7.0 was released around end of Jan-1st week of Feb 2017. Every...

Speed test results b4 the Nougat 7.0 update Speed test results after the Nougat 7.0 update Link speed on WiFi 802.11Ac/5Ghz
Toaster by Rogers Employee
  • 8671 Views
  • 9 replies
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Resolved! Rogers HTC M8 Android security patch level Dec/2015

Hello, my Rogers locked HTC M8 is fully updated (latest Sense, Android 6,etc). However the Android Security Patch level is showing Dec 2015. All my other devices (Redmi Note 3 Pro, Nexus 9) show much more recent patch levels. Why is that and should I...

sprung by I Plan to Stick Around
  • 2153 Views
  • 4 replies
  • 0 likes

Resolved! Android update

Why did my phone use my Data to update android when I had auto update on Wi-Fi only on? I would like my Data refunded please. ***Edited Labels***

Geozane by I've Been Around
  • 1176 Views
  • 1 replies
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Resolved! Galaxy tab s3 availability

Hi, I'm wondering when you'll have the Galaxy tab s3 lte version available on Rogers? In theory it was released March 24th but I can't find it on your website ***Added Labels***

Samsung Galaxy S8 / S8+ Reservation numbers / Questions

Hey everyone!!Once again its the time of the year that Samsung announces their new Galaxy S line up. I am happy to announce that Samsung this morning announced the Samsung Galaxy S8 and S8+!. The device has a breathe taking new design which includes ...

Meowmix by I'm a Trusted Advisor
  • 22532 Views
  • 2931 replies
  • 4 likes

Resolved! G5 vs S7 Edge

Hello everyone. I was hoping i could get some opinions on what happened to me the other day.I went into a Rogers store to upgrade my phone. I went in with my heart set to get an s7 edge. Then the guy started saying he doesn't recommend it and that th...

Resolved! Pixel - Tethering and IPv6

I have another question about the Pixel. Does tethering provide an IPv6 address to tethered devices? My Nexus 5 doesn't, but iPhones do. ***Edited Labels***

JKnott by I Plan to Stick Around
  • 2424 Views
  • 1 replies
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Resolved! Moto Z Nougat Bluetooth Issues

Ever since updating to Nougat, Bluetooth refuses to turn on. Tried starting in safe mode, factory reset doesn't help. I'm ready to toss it out the window!! Any suggestions?Thanks ***Edited Labels***

JBC2005 by I've Been Here Awhile
  • 2977 Views
  • 5 replies
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Resolved! Moto Z Play - Nougat

FYI for anyone waiting as eagerly as I was, I just got the 7.0 update on my Z Play this morning! ***Edited Labels***

goaway by I've Been Here Awhile
  • 1736 Views
  • 3 replies
  • 1 likes

Resolved! Samsung Galaxy S8 rumour

Totally off-topic, but check out a rumour video (EDIT: for the Galaxy S8) from TechnoBuffalo over on YouTube: https://www.youtube.com/watch?v=UfxQdPEegbI His sources were right about the S7...

robindp by I'm an Advisor
  • 4616 Views
  • 12 replies
  • 0 likes

Resolved! Sony Xperia Z5 Premium Dual

I, unfortunately, purchased this dual-SIM card phone last year. The plan was to have different ringtones on each SIM card, one for business & one for friends. Nobody told me that this capability disappeared with Android 6.0, for whatever reason. Now,...

SonyDude by I've Been Here Awhile
  • 2411 Views
  • 5 replies
  • 0 likes
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