Huawei OS updates

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I Plan to Stick Around
Posts: 73

Re: Huawei OS updates

Mate 20 Pro? And when if I may ask
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I've Been Here Awhile
Posts: 2

Re: Huawei OS updates

Anyone with a Mate 20 Pro get the update or is it just P series folks that have received it?

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I Plan to Stick Around
Posts: 73

Re: Huawei OS updates

Rogers pulled the update off there schedule today
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I'm Here A Lot
Posts: 5

Re: Huawei OS updates

Hi!

 

It seems that Rogers remove updates from their schedule once the initial availability date has passed even if the updates have not been completely deployed to all devices. I sent off a request a few weeks back asking that they consider including "past updates" either in the main update list or as a second section within that list. I've been told that they're looking into it and that it's been requested by others as well. Here's a snip from the PM I received from Rogers:

 

"I've actually submitted this exact same suggestion myself. I'd personally like to see us keep all the updates available on the schedule and only wipe it occasionally for this exact same reason you stated. Consider your feedback heard and submitted!"

 

So the fact the the P30 and P30 Pro EMUI 10/Android 10 updates are no longer showing doesn't mean that the update has been pulled from distribution. It just means that they're no longer "in the future" so they're not showing in the list.

 

Cheers,

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I Plan to Stick Around
Posts: 73

Re: Huawei OS updates

Anyone receiving Android 10 on there Mate 20 Pro?
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Moderator
Moderator
Posts: 820

Re: Huawei OS updates

Hello, @michael-r4

 

I can understand your desire to have Android 10 on your device, I always like to get the latest updates as soon as it's available for my device.

 

The rollout of Android 10 by Huawei for the Mate 20 Pro is ongoing until February 5th, 2020. If you have not received a notification to update your device by that date, let us know so we can investigate it for you.

 

Thanks so much for your patience!

 

RogersTony

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I'm Here A Lot
Posts: 6

Re: Huawei OS updates

Frustrating. I am still waiting for the update on my P30 Pro.

I Plan to Stick Around
Posts: 73

Re: Huawei OS updates

According to there schedule they have 5 days to get this right and get it done. If they would open up the gate and update more than 2 devices at a time I'm sure the customer loyalty would improve
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I Plan to Stick Around
Posts: 73

Re: Huawei OS updates

Numerous forums online indicating MMS is not working as it should. Can't send or receive messages with the new EMUI 10 update. That is a problem
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I've Been Here Awhile
Posts: 3

Re: Huawei OS updates

Feb 3 and still no update for my P30 Pro.