I am swapping my S8 for S24+ which I ordered via phone with a rep. I opted for the finance because its way cheaper if you lock in for 2 years on the plan. I asked this question with Rogers centre via phone: -Is the SIM Card tied to the phone?, beca...
Hello all, Growing up, my family had always used Rogers Internet. I recently moved out to my place and specifically opted for Rogers services as opposed to other service providers. For the last few months, I have been experiencing multiple billing ...
i just wanted to thank Valerie from Alberta for the amazing service she gave me i have never had anyone treat me like the way she did if we had more people like Val in the world it would be much better place thanks again Val randy141 *Added...
Dear Rogers Customer Service, I am writing to express my extreme dissatisfaction with the misleading information provided by your sales representative and the subsequent poor customer service I have experienced. On May 29, 2024, your sales represen...
30 May 24 received email from Rogers <rogers@e.rogers.com> Billing date has gone by and nothing added to account. Was this offer a scam? copy below: A little extra for your unique needs. Hello , Some of our customers receiving an accessibilit...
Hi. I'm in Greece now and my phone has mobile data off and airplane mode on but I'm still receiving calls from Canada. I inadvertently answered one but quickly hanged up so not to incur any charge. Don't want any callsWhat do I do? ***Edited La...
Rogers has quietly removed the old 1.5 Gig package in my area and replaced with 2 Gig and 200 up. Not that many ( any) apps or websites can support this but have any of you made the switch ? ***ADDED LABELS***
Hello, I just want to bring to your management attention concerns of your agent(s) at Rogers - Mississauga Marketplace, 4553 Hurontario Streeat E1A, Mississauga, On L4Z 3M1. My issues are that your agent seems to not be familiar of payment method. My...
I have two mobile numbers assigned to my Rogers Mobile account. Both were originally set-up by a [senior] CSR member to have the CID on [both] lines show PRIVATE PRIVATE. I have verified this to be working over the years but recently one of the t...
I found out this morning that Email to SMS has been discontinued as a service. I found this out because I never received an emergency text message. Rogers never notified me/did notify me on a bill (I looked at my bills)/didn't notify me because I wa...
Hi, please must read and reply me for help please , it’s my ever worst experience in my life about getting claim from likewize protection , have losted my mobile phone on Feb 24 ,2024 and it’s been like 4 months till now , but nobody helped me in thi...
Plan sold for $50 1st line and 2nd line $45 but bill came in with totally different numbers *Added Labels*
Dear Sir/Madam, I received a bill after I cancelled the services. I cancelled the services because I moved to another city. Please help me in waving this bill. My budget is already stretched and I can not afford further expenses. ***Added Labe...
I am currently travelling in the UK and looking to check if I've incurred any possible Roam Like Home charges. I am set up on an eSIM and I am aware of the ins and outs. I also called international customer service and they said there is no way to ch...
I got a phone line package from a door to door sales in Kamloops his name is Diluka and he based in Vancouver. I realized he scammed me and now i have a huge bill for no reason.1. He told me theres 200$ credit in my account which i can use to pay my ...
I was 1.5 years into a 2 year term with Rogers Ignite. I had the wifi & the Ignite 20 Flex plus sports package. While paying my bill online at MY Rogers....I stumbled across a "Special Offer". The new offer sounded good....but I wanted to make ...
Hello, I am not sure if there is any use trying this. At the beginning of July I tried to change my Internet, Cable, and Mobile phone from Telus Rogers-Shaw. The rep set me up with Internet and Cable quickly. I never received any contact from R...
from last 2 months trying to reach to 611 tech support waited for almost 2 hours no answer and I am unable to enable wifi calling. Seem like a mistake move to Rogers' worse customer service thank you so much Rogers having worst tech support experienc...
I cancelled my service in May, but didn't receive any email with Rogers returning label. So I called to Rogers support and support specialist Daniel (I2248578462) sent me a letter and organized returning. I returned the equipment on July 5, 2024 usin...
I am using roam like home when traveling aboard can I text people back home with no charges? ***ADDED LABELS***
