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Bill still showing as due, despite making a payment

Oind533
I've been around

Hello i paid my bill but i can still see its due date and my account ballance is negative 80 what should i do

 

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Re: Bill still showing as due, despite making a payment

RogersMoin
Moderator
Moderator

Hello, @Oind533.

 

We're thrilled you joined our Community. Thank you for your question.

 

The payment processing can take between 3-5 business days. A negative balance indicates we have received and processed the payment, and there is a credit of $80 on your account.

 

You can check your MyRogers app for processed payments under Billing >> View Bill >> Payments.

 

Let us know if you have further questions.

 

Cheers,
RogersMoin

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