Rogers Community

VPuligundla98 · 05-14-2024

Hello, I switched from Rogers wireless (customer from long time, also ignite bundle customer) on May 2, 2024. From very next day I am receiving multiple calls (3 to 4 calls per day from +1 833 447 9898) until yesterday. Every time I pick the call nob...

VPuligundla98 · 05-11-2024

Hello, I am trying to upgrade to the offer I have on my end. Right now I have starter tv, Internet, home phone for which I pay $143 before taxes and same offer (including add ons plus popular tv) has been offered under personalized offers but when I ...

VPuligundla98 · 09-03-2024

Hello, it’s probably Ambassador team that called you. Try to ask chat person to transfer you to the management team or raise a complaint on Rogers website (Share a concern). They usually get back to you within a day.

VPuligundla98 · 06-22-2024

Hello, forms are not available for customers to fill, you can request a moderator or support person to fill one for you (chat online from your MyRogers account or call wireless customer support which is 1 (888) 764-3771). I highly recommend to wait f...

VPuligundla98 · 06-22-2024

Hello, private message @CommunityHelps with your issue, they might pull up your account and see if there's any offers on your account. As for the winback team you can leave a voice message by calling the number or request moderator or customer suppor...

VPuligundla98 · 05-14-2024

Hello, thanks for the reply. I reached out to the management team by filling a Share a Concern on Rogers site and someone reached out to me wishing 24 hours on call. They assured the escalation of the issue and it was cleared within 5 hours post call...

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