Likewize is hassling me too, Terrible company! They asked for more documentation than Rogers did when I ordered my phone in the first place. The girl on the phone when I called Likewize, FROM A ROGERS STORE, gave me such a hard time that I gave the phone to the sales agent. She gave him a hard time too. I showed him my drivers license which he confirmed to the girl but that wasnt good enough. She told me that she was sending me paperwork through e-mail but wouldnt explain what it was. When I got home and opened the e-mail, there was no paperwork. I called them several times, at this point I was literally screaming out of frustration. I went to the head office of Rogers begging for help and was hassled by their security in the lobby. The young manager inside their store located in the lobby of the head office had to call them and tried to help me with the paperwork. I havent heard a . thing, not even acknowledgement of my paperwork from Likewize. They say it'll take 2-3 business days to make a decision once they receive my paperwork, then it'll take 2-3 business days to mail me a new phone and not necessarily a brand new one. Nobody blocked my sim card. Ive called Rogers repeatedly but gotten nowhere. DO NOT USE THIS COMPANY. They want you to fill out a claim form, send a colour copy of your government photo i.d. They make sure you know that you are suspected of making a fraudulent claim -- asking questions like "you do understand that its illegal to file a false claim, so are you sure the information you are giving me is accurate". google find my phone shows that my phone is somewhere at 650 Parliament Street which is an apartment building that I have never been to. In spite of several calls to Rogers and 2 visits to 2 different Rogers stores, nobody blocked my sim card, leaving my personal information vulnerable. I have been begging them for help for three days now.
