Frustrated with the Service

[Zivenyin]

I have been out of internet for the whole day, called Rogers for 6 times until 10:30pm….No one can help with the issue. Was told i need to upgrade my modem, fine, please upgrade….then was told monthly fee will double…..i have ran out of all of my words…i am still OUT OF internet service!b!

***Edited Labels***

[RogersYasmine]

Hi @Zivenyin ,

Oh no, I am so sorry to hear this! I know that being without internet service can be upsetting and inconvenient. 😞

Has your service been restored since your post? If not, we'd really like to investigate further. If you still need help, kindly send us a private message @CommunityHelps so we can assist you further. 

For more information on how our Private Messaging system works, please check out our blog.

Thank you,

RogersYasmine