Hello.My current plan is a Corp plan that allows for 5 GB per month. I am 10 days into my cycle and suddenly I’ve gained an additional 5 GB of data ( total 10gb).Is this some temp bonus or did someone make some unauthorized changes? Haven’t received ...
April 23rd I made changes in the app that showed my bill would be halved. 1 month later nothing changed, tried again and same result. I called in and they had to do it themselves. How do I get paid back the difference for the bill I was expecting? ...
I have to wait 3 months for an ignite upgrade??? Okay so here’s the situation: I have been a rogers customer for 2 years and my original bundle discount ended ( and my bill went up $107 a month , so I called up after getting the hike and spoke with...
I am wondering how I can find out if I get Rogers internet and cable in my new area? ***Edited Labels***
I am wanting to know which version the iPad Pro is that is being sold1 gen or 2nd genThanks
My girlfriend's parents do not currently have internet, they only have a OLD tv package which they refuse to give up. Due to the pandemic, it is getting increasingly difficult for them to keep in touch with family, so I bought them a tablet for famil...
Hello, I have digital internet/cable in my house. It works just fine. I'm moving and the call center person said Rogers can't move digital services because it requires a tech to come in the house (and they won't because of COVID). The call center p...
Hi I was charged with MMS messages but the bill does not show the detail of time and date. How do I find this detail? The Myrogers online bill does not show that *** Edited Labels ***
Apparently there was a change in the CRTC Wireless Code and now mobile users have to consent to increases in data usage and charges. Unfortunately this seems to apply to Rocket Hub users as well because I've had to call support two times now to rem...
Want to purchase tablet. I want to talk to someone about buying a tablet ***Edited Labels***
How do I cancel a home phone to which I have never used, but yet my account is being charged almost $15 every month.It's worst enough to see a monthly billing of over $300, my car payment and insurance doesn't even come close to that amount. **La...
Hey rogers since there will be no sports at all to watch for the next month or so, will there be some sort of refund for those who pay for premium sports chanells? Don't respond by saying no because there will still be repeats and other exciting spor...
I'm looking to reconnect cable and internet at a home that has previously disconnected but has your set up. Is this something you're able to do without coming to the home? ***Added Labels***
Hi. I have rogers home internet only, i am going for vacation from 16 september to 18th november 2019. I want to suspend my account for this period. But representive told me that vacation suspension can only be done from period to period in billing c...
Been in queue to talk with someone for a couple hours about Rogers emailing me, phoning me and mailing me about a service that was cancelled a forever ago. I don't plan on paying the bill as it is charging me money for monthly for a phone plan that d...
I've been over charged by about $70 this month, I'm assuming the plan that I have ended. I need to change the plan as the same one I have is now listed with the old price (Ignite -500) for $104.99. Every time I fo to the account as instructed I can't...
Hi there! Just over a month ago I ordered and paid for a new iPhone (upgrading from my current one) straight from my local Rogers. They said it would be in by April 1st at the latest and I could come pick it up then, but that same local Rogers is tem...
Hello everyone... I have been a rogers customer for 5 months now...I recently applied for a Cell Phone Upgrade which is in the mail, so I am here to stay.Unfortunately I do not live in a residence that allows me to pay for internet, which is why I we...
I recently upgraded my mobile plan to "Infinite +20 Financing". I notice I have something called a "Value Pack" that's still there after upgrading. It costs $24 a month, but there's no description of exactly what it is. Do I need it for anything?...
I cannot get my Rogers visa to work which was given to us as a promotion for $150 *Added Labels*
