I traveled to US/Mexico for 7days. I turned off date roaming off and used eSIM while I was in Mexico. After I came back to Canada , I received unexpected bills. They charged $15/day for roaming every single day I was there. I followed the eSIM instru...
I called Roger’s support last week and was told by the agent that he requested a winback call and left a note on my account. My current promotion expires tomorrow is there a number to reach them?
Hi there. We recently switched our Internet/TV plans and we received an email that we had to return 3 digital tv adapters. I assumed I would be given one waybill/tracking number for all 3 items, but in my email I was given 3 separate waybills/trackin...
Can people call me from the united states and not get charged long distance if i have the premium phone plan with unlimited calling to/from united staes canada and mexico like and do i need the international calling package if i have that plan ? Its ...
Signed on for Sportsnet+ as we are in the Montreal region and want to see the blacked out Leafs games. Cannot get the games as it states the games is not available in our region even though we purchased the Premium package. Not getting any help fro...
When will rogers offer FTTH in old Toronto on Bartlett ave. *Added Labels*
I recently moved back to Ontario and activated a new primary line and secondary line last week with Rogers. At the time I was not aware of the FOCA preferred plan discounts that I qualify for. I am attempting to get the 5G Infinite Essential US/CA 10...
Hello, really I am confusing about big company like Roger and have some people don’t respect the huge name and technology of eogers. I am tried to explain my problem actually not mine but the problem they force me to inter in it. She didn’t respect a...
Hi all,As I left Canada in August I called the manager to cancel my internet service. During the phone call she agreed to waive the cancellation fee. However in September I got an email of 400$ billing of cancellation fee. I contacted the agent onlin...
I have Rogers Ignite Starter TV with 500 G Internet.The only reason for the Starter TV is to get the bundle with the internet, which was cheaper.I don't ever watch the Starter TV, as the content is mainly useless!I have several International news cha...
Spent close to two hours on the phone waiting for an answer. We’ve been loyal Roger customer for many years and have multiple lines on our Cell plan. Was looking for a wave or reduction in a penalty fee as we had a special occasion coming up and want...
I am a new Rogers small business mobile and network customer since August 2024.Two mobile lines and one Network line.I regret signing up with Rogers small business, not so much because of the mobile or network service quality, but because of the poor...
I switched to Telus several months ago to get a US CAN deal, but I don’t like their reception. I’m open to a winback offer if one is available. Hoping the team can call me. ***Edited Labels***
Hi there i recently left rogers how do i get former employee discount. ***Edited Labels***
Recently left from Rogers, been with them since 2001. My wife and I both own our phones and were looking for a good offer from rogers byod plans. No luck.The new provider we switched to has network issues in our area which is a big issue. Not sure if...
I have been a Rogers customer for decades. Having recently retired, I don't need massive amounts of data or a ton of features on my wireless account. Rogers offers a 55+ account, but it's only for new activations (!?!). How does that make sense? D...
Raveen from the office of the President has been ignoring me for weeks. I was told that he’d respond after his holiday. After a couple emails and multiple phone calls I’m still here.I was charged for internet services from my old apartment for up to ...
Why I Regret Switching to Rogers: My Billing Nightmare After six years with Virgin Mobile, I decided to switch my mobile service to Rogers less than 30 days ago. Their offer? A new Google phone for just $5 a month. It sounded like a great deal and wa...
The customer support team needs to improve their skill. I see my bill is wrong: $39.95 with the plan itself and I am supposed to have $5 discount for setting up the auto payment, but I did not get the discount. I went on online chat to find out w...
This post is about feedback of agent: It would delightful to connect agent such as Christina, we were chatting regarding what are the charges it's going to have for next month, agent was really keen with explanation , here we are pay gratitude over t...
