As a customer who used Rogers for over 20 years, I am floored at their careless attitude towards their loyal customers. Last year, I had an opportunity to sign up with BELL for a much cheaper rate, but signed up with Rogers Wi-Fi instead. Unfortuna...
I recently made the switch from Fido to Rogers for my network service, enticed by the promise of a $29 plan with 50GB. However, upon receiving confirmation, I was shocked to discover that I had been enrolled in a $39 plan instead for same data plan. ...
Hello,How can I cancel my plan? And how can I change it?I would appreciate your guidance.Thank you! **Labels Updated**
I have a roger home internet but because I m moving to other place .I paused the service for 2 months. But the person didn't tell me that still the connection is paused I still need to pay.i pay 160$.after that talked to the customer service and they...
Hi I have a rogers account (rogers high speed internet only) and added rogers as payee in my new bank account only instead of entering my Rogers Account number i entered my Rogers Internet account number and made 2 online payments until I noticed th...
My family was travelling overseas for 2 weeks. We turned the Cellular off and also turned Roaming off prior leaving Canada. When we received our latest bill, we noticed each phone was charged for a day or two of roam like home charges $12 per day for...
HelloI was a rogers customer before. I would like to Come back to rogers. I want a mobile phone plan with a phone. I am using rogers wifi. Is there any deals for returning customer. I did get a call from you guys but missed the call
Hi,I currently have the October bill on my account.I want to switch my plan to one without data.I have two questions:First, what is the monthly cost without data?Second, if I delete my plan now, will my data be cut off and will I have to pay the full...
If I cancel Roger’s device protection can I still get apple care plus? I just purchased my iPhone from Roger’s and the device protection plan. The option to purchase apple care the shows up in the settings has disappeared. ***Edited Labels***
Unfortunately, my current plan is registered under my custodian's name because I wasn't 18 yet at the time of registration. My custodian is currently residing in British Columbia. I am currently living in Toronto, and I am uncertain about how to proc...
I'm traveling for the first time from Canada to US. What can I do to avoid roaming charges on my phone? *Added Labels*
So my usual monthly bill is 150 and rogers charges me 500$. So i had this other simcard that i have used and they said they are charging me 300$ for 3 gigs. When i called they can’t do anything about it.And also if you add additional data that’s a ad...
I woukd never go to rogers .. so bad service i called rogers to return my phone on bring it back plan they said i have 60 days but after 3 days from the return date i went to rogers they didnt take my phone back they said to buy back ... still i have...
I was sent a waybill to return my equipment after I upgraded to ignite service. I put 3 pieces in the same box and returned them. I only received an acknowledgement of receipt for the 1 piece . Please help *Added Labels*
Hello, my plan includes 1000 international LD minutes. I understand I can make calls to Hong Kong. How do I make the call? Do I have to dial any number in front of the country code 852? *Added Labels*
I bought the new phone and I was told that you have to $70 for set up fees and I paid that amount in my previous bill with total bill of $174 and now in my current balance it's showing I have to pay $561 and my original bill is $104 and I never add a...
I setup a new watch with the lte share plan but I was not told that the plan was only for incoming calls and texts messages and that I would be charged extra for outgoing texts or calls made from the watch when away from my phone. I feel this is shou...
Recently bought my new Samsung galaxy watch 7 Ultra. Directly from the manufacturer Samsung as they have way better deals with trade in and pre ordering ect. Is there anyway to have a BYOD andriod watch plan with number share or is rogers still one o...
I make an appointment ahead of time to see a representative at the Rogers store, only to be told, theres no representative availableand ill have to wait. Then I contact Rogers, VIA online chat, asked to speak to a human. So I'm 38 in line to wait. I ...
How do I add Rogers Ignite to my credit card as A payee?1. What name is it under?2. How many digits for account number.**My options are: Asking for A5 digit or 12 digit account number.?? *Added Labels*
