What's wrong? Can you fix this please.

[FanC]

The customer support team needs to improve their skill.

I see my bill is wrong:

$39.95 with the plan itself and I am supposed to have $5 discount for setting up the auto payment, but I did not get the discount.

I went on online chat to find out what is wrong. The rest you can see on the chat transcript.... Such an improfessional. 

I also double checked the emails from rogers. No such an email saying that Rogers sent anything regarding to price changes.

***Edited Labels***

[RogersJermaine]

Hi @FanC,

Thank you for joining us here on the Rogers Community Forums and we appreciate you taking the time to share your post. 

If you do need to review your bill or get any further clarifications, please feel free to send us a private message to @CommunityHelps so we can assist you further. For more information on how our private messaging system works, please check out our blog.

Regards,

RogersJermaine