11-01-2024 05:35 PM - last edited on 11-01-2024 05:46 PM by RogersYasmine
I have been a Rogers customer for decades. Having recently retired, I don't need massive amounts of data or a ton of features on my wireless account.
Rogers offers a 55+ account, but it's only for new activations (!?!). How does that make sense? Do they think that all existing customers die at age 54? Apparently, I made it past that age and want to convert my existing line over to that. Otherwise, I'd lose my number, which would be an incredible hassle.
Stop treating customers you don't have yet better than the customers you already have.
**Labels Updated**
11-03-2024 11:56 PM
Good evening @jstimson and welcome to our Community!
While we may not be able to offer you a plan that's only available for new activations, we will be more than happy to review your account to see if there are any targeted offers available to you. We can also go over different price plan options with you.
Please send us a PM @CommunityHelps to get started!
RogersZia
11-04-2024 07:47 AM