I recently made an address change in the wireless account profile. Then place an order of new phone. Two days after I received an email saying I needed to wait 3-4 weeks for backorder. Then I contact a representative via phone, she suggested I swit...
Hi, I'm in a bit of an odd situation. I've been renting two digital TV boxes, one is a 4K that comes with my package, and one is an additionally paid-for 3.0. I was under the impression that the 4K's sn was ABC and the 3.0's sn was XYZ (both are the ...
Rogers Please bring back this channel. Peachtree is a great choice for those that love sitcoms. Where else can I watch "last man standing *Edited Labels*
I know that Rogers recently added the iPad Pro 11 in their tablets offered. However, is there a chance the 12.9 is going to be added? I know most of the tablets offered are under the 11 inch range, so it might never actually be added. But I'd really ...
Hi, we are paying $269.70 on two iPhone 12’sCan I return the phones back and stop the services completely? Also, we are unable to pay anymore. What happens then? **Labels Added**
My mother was offered a promo via text from rogers and it even showed it on her MyRogers account. The new promo showed the price with a "Wireless Plan -$10/mo" in the price breakdown to make the new plan the same as the existing plan. She has a scree...
I have multiple numbers on one account with Rogers. Rogers is sending promotions to all the numbers, but using only the account holders name, instead of identifying each user by the name listed within the profile of each account. Is anyone else who...
Good Morning Today, I write to you to express our deepest dissatisfaction and disappointment with Rogers customer service. We have all of our services with Rogers through my wife. We are at a point in which we cannot even comprehend how your compa...
My billing cycle starts every 4th of the month - i canceled my services on the 8th of September. I did not pay the full amount as i heard a lot of issues about the refund. How can i pay the pro-rated amount.?? I've been calling CSR almost everyday,...
I cancelled my services before my packaged ended so I wouldn't be charged the full price, and I switched over to a new ignite package. My last bill on my old package was basically $30.00 more. I contacted Rogers and was told that even though I cancel...
Hi my name is shaminder I have been with Rogers for 7 years but I they r not able to downgrade my plan with new phone note 20 my wife is addition line she got note20 and cheaper plan but I am not allowed to do so plz help ***Edited Labels***
Does anyone know if the Ignite bundles ever go "on sale"? My daughter has Ignite tv and internet, and she has a fantastic price. I'd like to have my internet and tv both under one banner, but currently it's cheaper to keep them where they are. ...
Hi, I cannot view my bills on line and also cannot access rogers.com emails. pls help. *Added Labels*
Or all you need is to renew annually?
Hello I have a work phone from Rogers and recently stopped receiving texts messages from a certain provider. Being a business phone could my company block out incoming texts from providers, I am still able to send texts but dont receive them ***A...
When I receive incoming calls, there is never a name showing up unless they are already in my contacts. I see a phone number and the city they are calling from. Why no names anymore? ***Edited Labels***
Hello! Was talking to someone last week, about "Connected For Success", and asked about TV packages. He said there is one available, but I forgot which he said. Can anyone tell me what it is? ***Edited Labels***
Ayear ago I got an Iphone for my wife, she tried to restored it but in the process she forgot email and password to . I callreactivated. I call apple and they said that I need the proof of purchase to get help from them. Has been a month and a half s...
My package is coming to an end and if I want to keep it the price will rise significantly. I was told by a Rogers representative that they're basically trying to get everyone over to ignite. Fine. As long as it's not too expensive. So when I sign in ...
I just had an email that said it was from Rogers that originated from a system in California with a scan of validity somewhere from Germany. My suspicions were high!The gist of the email was that my Rogers assigned account name should be changed to ...
