Smart Home Monitoring Billing

[Jena_m]

I have been billed more then what is on my contract agreed on Jan 9th

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[RogersYasmine]

Hello there @Jena_m ,

Welcome to the Community and thanks for posting your billing concern. 🙂

Have you had an opportunity to reach out to our SHM team for clarification on this? If not, I would definitely recommend giving them a shout, I'm sure they will be more than happy to provide support. Here is how they may be reached:

By Phone:

1-888-764-3771
7 days per week from 7am – 11pm (ET)

Online via Live Chat:
www.rogershelp.com/customerserv/livechatsupport/index.php?source=1102

7 days per week from 7am. – 9pm (ET)

Kind regards,

RogersYasmine