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Overcharging wireless

Rosajfj876689
I've been around

Overcharging is a big issue I regret the day I switch over to Roger my life has been a living nightmare they overcharge me for absolutely everything they even make up fake charges I have been with them for two years my total is 23 thousand dollars I recommend ABSOLUTELY EVERYONE TO LEAVE THIS COMPANY

 

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Re: Overcharging wireless

RogersMaude
Moderator
Moderator

Good afternoon @Rosajfj876689,

Welcome to the Rogers Community! Thank you for taking the time to share your negative billing experience with us. 

We'd like to help you get a better understanding of the charges that may cause confusion.

Could you please elaborate on the nature of the "overcharges" you're referring to? 

Are you referring to usage or is there something to do with late fees or financing, for example?

We would greatly appreciate the opportunity to make things right, if you could simply share more information on the details of the charges you're disputing.

Looking forward to your reply!

RogersMaude

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