cancel
Showing results for 
Search instead for 
Did you mean: 

Lte Watch charges for outgoing texts and calls?

zdgvze
I've been here awhile

I setup a new watch with the lte share plan but I was not told that the plan was only for incoming calls and texts messages and that I would be charged extra for outgoing texts or calls made from the watch when away from my phone. I feel this is should of been explain in better details. Is there any plan to change this so I can get full usage out of my lte device?

 

**Labels Updated**

 

 

3 REPLIES 3

Re: Lte Watch charges for outgoing texts and calls?

RogersMoin
Moderator
Moderator

Hello, @zdgvze.

 

We're thrilled that you joined our Community. It is disappointing that the watch plan does not cover outgoing texts and calls. Your watch plan may not be a shared plan; we can investigate. Please send @CommunityHelps a private message. You can find details about our private messaging in this blog.

 

Regards,

RogersMoin

Re: Lte Watch charges for outgoing texts and calls?

zdgvze
I've been here awhile
It is, but when I called they said watch no plans for watches cover out going texts or calls

Re: Lte Watch charges for outgoing texts and calls?

ReeseRoss
I've been here awhile
I just went over this issue also with Customer Service, Validation and Loyalty Dept. Roger's does not offer outgoing or International calling. Local calls only and only incoming text messages.
Yes I have my phone linked via Samsung Wear. The problem is the battery on the Classic Pro does not last very long if the phone is left at home and I go out for the day. The point was not to have phone at work.
Topic Stats
  • 3 replies
  • 571 views
  • 0 Likes
  • 3 in conversation