Extra money charged

[Khalid3]

Recently in November, I have got one new phone with extra line and one Galaxy ultra smart watch, on the time of activation they told me that you need to pay 10$ per month for the galaxy ultra smart watch + one time service charge of 70$ , but this is the second month, I am receiving  the bill for 137 $ , when I called to customer service he was also not able to give me a clear answer and he was always trying to move the conversation to a different side, on the top of that he told me its better to connect to the person you purchase the devices, I don't know to whom should I contact, or how do I cancel my contract ? i am not able to pay such amounts every month.

can any one guide me ? 

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[RogersMaude]

Good day @Khalid3,

Welcome to the Rogers Community and thank you for your post. We appreciate you took the time to bring this up to our attention.

We'd be happy to investigate what was done and explain why you are billed an amount of $137, as opposed to what was agreed upon. 

To do so, we'll have to review your account to better understand the issue.

Simply send a private message to @CommunityHelps, and we'll go through the authentication process and get you the answers you're looking for.

To learn how our messaging system works, click here. 

Thanks so much!

RogersMaude