03-16-2020 08:40 PM - last edited on 03-16-2020 08:57 PM by RogersZia
For the home hub users that are likely not included on the lifted data cap that "Home Internet" users have been gifted. I call it a "shame on you" Rogers for treating the rural folk as second hand citizens.
You realize that the same people that exist in the rural areas that are forced to use the Hub as their " Home Internet " with the measly data cap for exorbitant price per gig are paying for a service also that is "Home Internet".
What's it going to take to give the rural users a break? Extinction?
04-09-2020 04:00 PM
Has anyone heard from Rogers yet! Did I miss something? This forum has gotten quite!
04-09-2020 04:55 PM
Personally I have not heard anything directly from Rogers. I have asked through online chat and twitter a couple of times and all I get is the canned message "when we have updates on what we are doing for our customers it will be available in our COVID-19 section". I see some people have called and received a one-time $30 credit but no one should have to call. Bell has already offered some relief for their rural customers, it's the right thing to do. If we had a choice I would not be using this service but unfortunately the only other option is Xplornet satellite -eeewww!
04-09-2020 05:26 PM
Rogers shouldn’t be taking this long to help their clients out! The ones who pay the most and charged the most for over usage, it’s just crazy. I hope I’m wrong but I don’t think they are going to do anything to help us. Rogers is just money hungry , robbing the customers that have no choice but use their services and they know it. 😡😡😡😡
04-10-2020 12:44 AM - edited 04-10-2020 12:52 AM
(CBC Link) So true this article! Each little bit of news (headline news) helps! It's beyond me how in the comment section in this article that the city dwellers became adamant that it's an entitlement to only have the internet and all it's service levels available to city people only. Why is that and what is the divide all about?
To the other posters in here wondering if you missed out on any news if Rogers did anything to alleviate us, the answer is as what would be expected and that's nothing yet. You'd think a world crisis should have an effect on connectivity, perhaps it has but to the forgotten it's been another cruel joke.
04-12-2020 02:34 PM - last edited on 04-13-2020 12:29 PM by RogersMoin
Some countries have no caps, all included, high speed cell plans for as little as $24.00/ month.
I have Canada wide calling and recently received an email saying long distance would be waved due to the Covid_19 pandemic.
That's great. But wouldn't more free data be a more appropriate gesture?
Thanks for nothing.
04-15-2020 02:16 PM
04-15-2020 02:42 PM
Thank you for doing the calling and hopefully you’ll get somewhere when/if you get that call back.
04-15-2020 02:50 PM - last edited on 04-15-2020 02:53 PM by RogersMaude
I just checked out the Telus but unfortunately it says I can’t get it yet. But wow I would change in a heartbeat if I could.. I can’t believe the prices , sooooooo much better then Rogers 😡😡 is all I gotta say 😡😡.
04-15-2020 05:05 PM
Thanks for following up and I'm watching. THAT IS CRAZY what Telus is offering. HOLY!
I had a girl up the road from me also with Rogers Hub. She said she managed to get them to give her 50% off her bill BUT she has to call them EVERY MONTH during the lockdown. I have yet to get thru to them as heck, I want 50% off also!
04-15-2020 05:19 PM
04-15-2020 05:25 PM
04-15-2020 05:41 PM
Thanks for your work! I'll be following up to see if I can make the jump to the new promotional plan.
04-15-2020 05:51 PM - edited 04-15-2020 05:53 PM
04-15-2020 05:56 PM
04-15-2020 06:01 PM
04-15-2020 06:02 PM
I'd take the 50% off the overage use if they can't migrate my currently plan with them and their bloody HUB to the new Promotional Plan. Seriously I am looking at digging my own trench in from the road so that Bell Ignite cable can get here sooner.
04-15-2020 06:08 PM
04-15-2020 06:29 PM
04-15-2020 06:41 PM
I've got a Rep on this now. Deal is 50G for $120 plus 50% off the next 10G over the 50G mark.
Hey I'll take it.
04-15-2020 06:53 PM
That's more than my grandfathered plan.
Rogers doesn't want you to know that because they are trying to hide what they did with their "new" plans last year.
04-15-2020 07:03 PM