Whatever you do, don't change anything. We were on a grandfathered plan and our hub died.After getting assurances that activating a new hub would not change our plan, surprise surprise, we were knocked off our plan.After many attempts at calling in w...
They should be able to switch you. We were on the heavy plan and we switched to the promotional (50GB / 120$) with 50% off over usage so 10$ for every 10GB for three months which then flips back to 20$ for 10GB.After the 3 months it will be 240$ for ...
The 50% off is on the over usage. The new promotional plan is a little better but we are still looking at 180$ for 100GB increasing to 240$ after 3 months.The fact they pointed you to Fido clearly shows that they our out of touch with rocket hub cust...
Bell is offering 10GB free and 10$ credit. Not much but at least it's an acknowledgment. https://www.bell.ca/Covid-19-update. I'm not even asking for unlimited access, just a break on over-usage fees. Meanwhile on Rogers i'm forced to physically tu...
