For the home hub users that are likely not included on the lifted data cap that "Home Internet" users have been gifted. I call it a "shame on you" Rogers for treating the rural folk as second hand citizens.
You realize that the same people that exist in the rural areas that are forced to use the Hub as their " Home Internet " with the measly data cap for exorbitant price per gig are paying for a service also that is "Home Internet".
What's it going to take to give the rural users a break? Extinction?
Personally I have not heard anything directly from Rogers. I have asked through online chat and twitter a couple of times and all I get is the canned message "when we have updates on what we are doing for our customers it will be available in our COVID-19 section". I see some people have called and received a one-time $30 credit but no one should have to call. Bell has already offered some relief for their rural customers, it's the right thing to do. If we had a choice I would not be using this service but unfortunately the only other option is Xplornet satellite -eeewww!
Rogers shouldn’t be taking this long to help their clients out! The ones who pay the most and charged the most for over usage, it’s just crazy. I hope I’m wrong but I don’t think they are going to do anything to help us. Rogers is just money hungry , robbing the customers that have no choice but use their services and they know it. 😡😡😡😡
(CBC Link) So true this article! Each little bit of news (headline news) helps! It's beyond me how in the comment section in this article that the city dwellers became adamant that it's an entitlement to only have the internet and all it's service levels available to city people only. Why is that and what is the divide all about?
To the other posters in here wondering if you missed out on any news if Rogers did anything to alleviate us, the answer is as what would be expected and that's nothing yet. You'd think a world crisis should have an effect on connectivity, perhaps it has but to the forgotten it's been another cruel joke.
Some countries have no caps, all included, high speed cell plans for as little as $24.00/ month.
I have Canada wide calling and recently received an email saying long distance would be waved due to the Covid_19 pandemic.
That's great. But wouldn't more free data be a more appropriate gesture?
Thanks for nothing.
Thanks for following up and I'm watching. THAT IS CRAZY what Telus is offering. HOLY!
I had a girl up the road from me also with Rogers Hub. She said she managed to get them to give her 50% off her bill BUT she has to call them EVERY MONTH during the lockdown. I have yet to get thru to them as heck, I want 50% off also!
I'd take the 50% off the overage use if they can't migrate my currently plan with them and their bloody HUB to the new Promotional Plan. Seriously I am looking at digging my own trench in from the road so that Bell Ignite cable can get here sooner.