cancel
Showing results for 
Search instead for 
Did you mean: 

Billing problems

reed_Sohail1
I've been around

Spoke with a kind women at the president office saying my case had been closed and resolved once I had made a one time payment, was told to ignore other if there had been another bill that showed up with a total on it but I keep receiving emails and calls about this the bill.. idk what to do I have had a back and forth between Roger’s since April saying the case has been resolved then not then it has I have no clue.

 

 

***Added Labels***

1 REPLY 1

Re: Billing problems

RogersMoin
Moderator
Moderator

Hello, @reed_Sohail1.

 

We're delighted that you joined our Community. We understand how unsettling it can be to receive conflicting information and ongoing communication about a supposedly resolved issue.

 

We can review your case details and verify why your one-time payment didn't resolve the issue. Feel free to send @CommunityHelps a private message. We detailed more info about our private messaging in this blog

 

Cheers,

RogersMoin

Topic Stats
  • 1 reply
  • 317 views
  • 0 Likes
  • 2 in conversation