Home Phone
Calling features, long distance, phones & equipment.
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Resolved! Rogers Home Phone connecting to Ignite Router

I'm in the midst of migrating to Ignite Internet.  I already have Rogers Home Phone.  The tech came today and dropped off the router and the TV box.  I have an ARRIS Model TM502G box for home phone. I also have a home alarm system (not Rogers) that c...

jcloughley by I've Been Here Awhile
  • 2561 Views
  • 7 replies
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Resolved! Rogers Ignite Home Phone and Building Entrance Systems

My building has a buzzer system in the lobby. A visitor enters a 4 digit code, which calls my Rogers Home Phone number. I then press 9 to let the visitor in the door. This has worked fine since becoming a home phone customer years ago.My understandin...

Gimped by I Plan to Stick Around
  • 2012 Views
  • 14 replies
  • 0 likes

Home phone connection to Bell Phone jacks

I am getting mix messages from Rogers. I would like to move over my Bell Phone to Ignite Home phone.   I understand that it is via the rogers modem. If power goes down so does access to your phone. I get it.   Based on everything I have read on Roger...

RACADRI by I've Been Here Awhile
  • 2142 Views
  • 6 replies
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Ignite Gateway must be placed in Basement?

Good morning, I hope everyone's having a nice Father's day.   I'm wondering if someone is encountering the same problem as me. I switched from legacy internet and homephone to Ignite internet/homephone. I've been provided with an XB7. However, becaus...

fhjg by I've Been Here Awhile
  • 1809 Views
  • 7 replies
  • 0 likes

Forced to take VoIP home phone after moving addresses

I have a dedicated phone line ( not VOIP) which according to Rogers customer service cannot be moved to new house and has to be replaced with VOIP line and on their self serve new modem.   My job requires a terminal adaptor dedicated phone line, I ha...

NEEL2 by I've Been Around
  • 1082 Views
  • 3 replies
  • 0 likes

Troubles with Call-waiting and other

After about 6 weeks of trouble-free service, Rogers home phone has developed two issues, starting on Sunday 27th.   1.  When a call is in progress, and another call comes in ..."call waiting" ... we "flash" to pick up the other call.  It immediately ...

How do I set up the Voicemail on my Ignite Home Phone service?

I just switched to Rogers Ignite Fibre and I can't figure out how to set up the mailbox on my home phone. All of the tutorials on here are for wireless... I tried pushing 1 and holding on my phone but that didn't work.... what next?      **Labels Add...

GwenNL by I've Been Around
  • 2051 Views
  • 2 replies
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Long Distance Issue when Porting a Phone

My IGNITE self-install was schedule for a Wednesday, and the tech arrived with the equipment in the morning.   I took my time installing, had lunch, did not complete the phone change-over until 1 or 2 pm.   But in the meantime, I made a Long Distance...

Resolved! Ignite Home Phone - can you select your number?

I have discovered that I cannot port my existing VOIP number to Rogers Ignite Home Phone without incurring a $30/month charge as it is considered a North American wide number. I would like to select my own number instead of using the one assigned by ...

thyme4us by I Plan to Stick Around
  • 1112 Views
  • 2 replies
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Resolved! Ignite Home Phone w/Modem in Bridge Mode?

I am considering upgrading my TV, Internet and Home Phone to the new Rogers bundle.  Before I do, I would like to ensure that the home phone (as well as all of the other services) will work in 'Bridge Mode'.  I have my own networking equipment in my ...

Feejai by I Plan to Stick Around
  • 1508 Views
  • 1 replies
  • 0 likes