a week ago
a week ago - last edited a week ago
If you search the Internet for "fire tv stick stopped working" you will get a bunch of articles with suggestions and troubleshooting tips. There is also Amazon's official Fire TV support page. (See the tips in the Device Issues section)
How are you powering your Fire TV stick? With the power adapter and USB cable that Amazon shipped or are you powering it with one of your TV's USB ports?
Try connecting your Fire TV stick to a different TV and/or to a different HDMI input on your current TV.
Go into the Xfinity app and check to see whether the Fire TV stick is connected to Wi-Fi. If it is, then your Fire TV stick is not totally dead; you may be able to reset it back into a good state.
a week ago
a week ago