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Forum Posts

Ignite TV Freezing

In the past 2-3 weeks we have seen more and more freeze ups. It’s very frustrating. We have rebooked and followed the form suggestions. I checked if this is caused by our Starlink wifi and it isn’t. YouTube and anything else we Chromecast is fine.   ...

Swampwild by I've been here awhile
  • 8309 Views
  • 16 replies
  • 1 likes

Global App Won’t Authenticate

When I enter the authentication code and select Rogers to sign in all I get is a 404 Page Not Found error message on my Tv. How do I fix?       ***Edited Labels***

KMP13 by I've been around
  • 4746 Views
  • 10 replies
  • 0 likes

Ignite TV Service

My Ignite TV connection won't stay connected. I'll be able to watch for 5-10 minutes before my tv just shuts off and restarts every few minutes. My modem for the internet is upstairs and the connection bar is excellent.  I have tried repowering/resta...

HalfMoon by I've been here awhile
  • 1455 Views
  • 4 replies
  • 0 likes

Channels

Anyone experiencing what we are since last fall with our Ignite Flex 10. we keep our channel guide preference on “ Free To Me” so we can see when Free Previews are available. We will get 4 Timeshift channels from CTV ( Toronto, Winnipeg, Calgary and ...

Flavour1 by I'm a regular
  • 3972 Views
  • 5 replies
  • 0 likes

Prime time pack

We are on Ignite Flex 10, I understand as of November 1, 2023 the Flex Platform has been discontinued for new subscribers, but existing subscribers can keep what they have. Has the U.S. Prime Time Pack ( Buffalo channels)  also been discontinued at $...

Flavour1 by I'm a regular
  • 1957 Views
  • 6 replies
  • 0 likes

Issues with XR15 remote control

There are many good things about Ignite, but the XR15 remote control is definitely inferior to the old netbox remotes for a few reasons:- many of the buttons are harder to press, notably the arrow and 'ok' buttons.- the low profile buttons and the wa...

BLW by I plan to stick around
  • 9724 Views
  • 17 replies
  • 4 likes

Broken service

Anyone else tired of loosing service all the time?? Thinking of switching to another provider   *Added Labels*

EricC5 by I've been around
  • 480 Views
  • 1 replies
  • 1 likes

TSN and Sportsnet

As The Prime Time Pack was added to Flex after July 2021 at $3 a month prior to that I believe the 4+1 U.S. stations in my case ( Buffalo stations) were include from Starter upwards. And in most packages prior to the introduction of the Flex Platform...

Flavour1 by I'm a regular
  • 2996 Views
  • 2 replies
  • 0 likes

Resolved! Clearing Priority List

I jusyt had to change to the new Rogers TV channel programming. On my "Saved", "Scheduled" , "Series Priority" I have almost 100 programs listed. many  (or most) are no longer even on the TV. How can I clear this long list?   **Labels Added**    

schmidtp by I plan to stick around
  • 1563 Views
  • 2 replies
  • 0 likes

Resolved! How to cancel Crave through Ignite TV

About 3 weeks ago I accepted an email offer from Rogers for one free month of Crave. The promotion expires soon, and since I am not planning to continue, I am trying to figure out how to cancel it, before they start charging me $20 a month.   The pro...

pp171 by I plan to stick around
  • 17986 Views
  • 8 replies
  • 0 likes

Ignite TV sports theme package

The Sportsnet regional channels have been removed from the Sports Theme Package since the changes made on November 1, 2023.  Now in order to get Sportsnet Ontario to watch the Toronto Maple Leafs games I have to change my package and pay an extra $20...

Resolved! Ignite and HDMI-CEC with Samsung Anynet+ On/Off

I have a fairly simple setup, with a Samsung TV and Ignite box (recently installed) I was just curious about CEC - have the Anynet+ ON on the Samsung and HDMI-CEC option turned on in the Ignite settings   So when I turn OFF the TV using the Ignite Re...

gg32 by I plan to stick around
  • 6722 Views
  • 23 replies
  • 0 likes

Pre-existing Acorn tv subscription

I already have an Acorn tv subscription.  I cannot find a way of logging in to my Acorn TV account in Ignite.  The app just wants me to subscribe through Rogers.  Can I not use the built-in app instead of casting from my iPad?   **Labels Added**    

dcdanko by I plan to stick around
  • 1839 Views
  • 2 replies
  • 0 likes

Sound issues started again, at 6 am in Guelph.

All last week sound was going off every 6 seconds for hours between 6am -6pm. It stopped on the weekend. Here it is Monday morning 6am and its happening again. My TV is directly connected to TV with wifi which is also rogers. Fed up!   ***ADDED LABEL...

Slinger by I've been here awhile
  • 1145 Views
  • 4 replies
  • 0 likes

Resolved! Xi6-T VS XiOne-SC (B) Bluetooth Specs

Can someone please tell me the Bluetooth difference between the 2 set top boxes? I have 2 different Bluetooth headphones. Both with BT 5.0 support Xi6: one headphone set pairs fine (JBL) and receives audio (although with frequent drops and skips) the...

bigdee2015 by I plan to stick around
  • 2503 Views
  • 4 replies
  • 0 likes

Please bring back text TV and Movie listings

I switched to Ignite recently and the first thing that jumped at me is how poorly TV and movie listings are designed. In my archaic legacy box I could switch listings to the text mode and it would show a very informative view - a list of titles on th...

andre_52 by I've been around
  • 519 Views
  • 1 replies
  • 0 likes

Resolved! Ignite and Yamaha Reciever Issues

I have Rogers ignite box hooked up to a Yamaha RX-V6A with a Samsung UN60ES7500 TV. For about a year everything worked perfectly - can control audio thru the receiver, power TV on and off, switch between devices without issues. Then a few months back...

BobbyV by I've been here awhile
  • 4475 Views
  • 7 replies
  • 0 likes

Nextbox 3.0 (9865HD) to Ignite

Hi, I current have 3 nextboxes and last week all three of my boxes were stuck on 01 and no cable for almost a week was using my Roku USB stick to stream.. Figuring this has to be a signal issue on Rogers side, called support and they tried zapping th...

Paxton350 by I'm here a lot
  • 3777 Views
  • 12 replies
  • 0 likes

replacement for Ignite TV Remote

Replacement required for Ignite TV Remote.  Remote skips ahead when using arrrow forward buttons.  Went to retail outlet and was directed to process request here.     ***Added Labels***

modela by I've been around
  • 1122 Views
  • 2 replies
  • 0 likes