Rogers Xfinity TV
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Need help with my current bundle

My Bundle Package discounts are expiring in Feb. Have been trying too call Rogers Customer service to re-negotiate my bundle package. Even Called the Presidents Office, left messages, long wait times with no answer. I have been a loyal Customer with ...

Ojibwe by I plan to stick around
  • 1446 Views
  • 3 replies
  • 0 likes

Missing Channels

I subscribe to ignite tv starter pack and suppose to have 37 channels in package. Alot of those channels say I need to subscribe but included in my package.   *Added Labels*

Wobbler64 by I've been around
  • 486 Views
  • 1 replies
  • 1 likes

Goes back in time when changing channels.

When I change channels from a recorded show to live tv (like sports) when I switch channels back it always starts showing many seconds behind in time. So frustrating. Any fixes I should try?       ***Edited Labels***

DDSR by I've been around
  • 546 Views
  • 2 replies
  • 0 likes

Limited Channels

I recently changed from one ignite package to another and once that was done I now have 90% of my channels telling me I need to subscribe even though they are included in my package...is anyone else experiencing the same problem.       ***Edited Labe...

semmons by I've been here awhile
  • 2139 Views
  • 3 replies
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City TV On Demand

So I have CityTV - Toronto in my channels but when I try to watch Chicago Fire On Demand and try to watch older episodes it says I have to subscribe to CityTV.  I am not understanding this.     Thank You in Advance New User   ***ADDED LABELS***

adtaylor by I've been around
  • 1246 Views
  • 2 replies
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Rogers Ignite TV - TV Keeps Disconnecting

TV keep disconnecting multiple times per day for over 4 months now, even with ethernet cable connection. Spoke with someone from Rogers and no one got back to me. Its disappointing paying for a service you cant enjoy for a minute. Can someone advise ...

Niyiodt by I've been here awhile
  • 702 Views
  • 2 replies
  • 0 likes

Britbox and Rogers

I recieved a notification that britbox was available through Rogers and when I go to britbox.com/connect/Rogers I don't see where to put the code that the notification gives me.Am I doing something wrong?   ***Added Labels***

gordow by I plan to stick around
  • 8347 Views
  • 8 replies
  • 1 likes

Radio Stations

  We used to get Radio stations on Digital. Was this Rogers or Stingray? The Stingray mobile app offers about 70 - AM & FM Radio stations. The monthly rate just went up $8 a month and we sure aren’t getting things we used to.     ***Edited Labels***

Flavour1 by I'm a regular
  • 961 Views
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Missing Channels

I have been missing my primetime channels for months now. Countless tickets, package changes, etc. and now I’m finding out that friends/extended family of mine are missing the same channels? This is beginning to sound more like mid-information from R...

Japer by I plan to stick around
  • 1591 Views
  • 4 replies
  • 0 likes

Resolved! Channel Stuttering

I've been having an issue with one channel stuttering constantly. Its CBS and its the only channel that is doing this everyday. It will at time have lines through it as well. I've done all I can on my end to try to stop it but nothing has worked. Why...

1_25n by I plan to stick around
  • 1821 Views
  • 3 replies
  • 0 likes

Resolved! Ignite TV Package Makes no Sense

I currently have Bell WiFi but wanted to get the Ignite TV package so I can use the voice command to search for programs. After installation, I discovered I couldn't access other apps (YouTube, Netflix, Prime) since "Viewing this content requires Rog...

dlindop by I'm here a lot
  • 6398 Views
  • 7 replies
  • 0 likes

Rogers Ignite and Samsung TV

Many Tech's have tried, over the phone, came to home, etc.  But conclusion is problem is TV!?!?!   TV was fine prior to getting Rogers Ignite.    I have also learned that several others have had the same problem.   Apparently, there is no solution bu...

khumber by I've been here awhile
  • 1368 Views
  • 2 replies
  • 0 likes

Change to Ignite flex 20 including sports?

I just noticed that my package Ignite flex 20 including sports now has reduced channels and can only pick 13 flex channels.  Did Rogers quietly change this to make it worse?       ***Added Labels***

jimk1 by I plan to stick around
  • 5253 Views
  • 19 replies
  • 2 likes

Ignite TV Freezing

In the past 2-3 weeks we have seen more and more freeze ups. It’s very frustrating. We have rebooked and followed the form suggestions. I checked if this is caused by our Starlink wifi and it isn’t. YouTube and anything else we Chromecast is fine.   ...

Swampwild by I've been here awhile
  • 8284 Views
  • 16 replies
  • 1 likes