Resolved! Shaw/Rogers staff in forum
Are there Shaw/Rogers staff participating in these forums?The Shaw forums included some Shaw staff that were also helpful. Their identifiers started with Shaw_’name’
Forum Posts
Resolved! Why do IgnitenTV boxes show StackTV channels in the 900s?
Maybe I misunderstand StackTV but I thought that it is a streaming service that gives you access to Canadian cable TV channels without requiring a cable TV subscription. But isn’t anyone with an Ignite TV box going to have a cable subscription and g...
How to add a channel to Favourites in the Ignite TV Guide
How to add a channel to Favourites in the Ignite TV Guide On the remote, press the Guide button once to access the main guide.Navigate to the channel you wish to add to Favourites.Press the left arrow button on the remote to highlight the channel an...
Rogers XiONE TV box, audio setting issue with Denon AVR
Just got ignite and I’m having issue with audio not coming on after we have powered town TV and Denon the next time we switch it all back on.Set the box audio to expert mode, the Denon shows Dolby Digital + symbol and the audio work.Switch it off. Ne...
How do I watch old seasons of the bachelor on Rogers Ignite?
How do I watch old seasons of the bachelor on Rogers Ignite? ***Edited Labels***
Stingray Now and Festival 4K channels
It was my understanding that the Stingray Festival 4K and Now 4K channels were available for those that had an UHD 4K television. This was the case with digital cable. However, I have noticed that these channels are not included on Ignite TV. Must...
Resolved! Watching Ignite TV, Move to another room?
I'm new to Ignite. Rogers told me that, like Bell Fibe, I would be able to start watching a program in one room, then move to another and pick up where I left off. Is that really possible, and if so, how? If I'm watching a recording, then I can pa...
Resolved! XRA Big Button Voice Remote
@CommunityHelps Not sure whether you are aware of this but Comcast recently made a new XRA Large Button Voice Remote available to customers who have accessibility issues with the XR15 remote. https://www.xfinity.com/support/articles/get-to-know-xr...
Channel lists- Popular v Flex 20 with sports
Hi, I understand that there is a channel list comparing the new Popular tv package with the old Flex 20 with sports package. Is it possible to get a link to that list? Also looking for a list of channels for the new Starter tv package. Thanks so much...
Resolved! Ignite Remote
Wondering if by chance there is a way to change settings on the Ignite remote so that once a channel is input with the number keyboard that the channel changes automatically without having to press the Select button much the same way it used to work ...
Ignite Popular TV Channel Line-up
About to switch from ignite tv flex 20 +sports to ignite popular. Can I still get the following channels: CTV comedy, Smithsonian, and BBC Earth? **Labels Added**
Resolved! Can't Watch Ignite TV App Outside The House?
Hey guys, just got rogers ignite about a week ago, my girlfriend was at home watching it and I tried using my app while I was away.. and it wasn't working for me says not available for every channel that I have.. but it was working still at home..Wit...
Resolved! Are recordings available after unsubscribing to channel?
Program recordings on Ignite TV are not as they were once with digital cable television. That is, they are not recorded onto the device itself but reside in the cloud. Sometimes, with IPTV, when one records, they are not really "recording" but rath...
Stingray Now 4K Audio & Video Issues
For the past couple of days, on Stingray Now 4K (Ch 983 for me), the audio drops and video stutters roughly once per second making the programming unwatchable and unlistenable - live or recorded. I tested all my other 4K channels (Stingray Festival ...
Rogers Update - Manually
How can I force an update on Ignite TV? I have skipped the update a couple of times and now I want to know how to manually update. Thanks in advance. ***Edited Labels***
Ignite TV - Freezes and blacks out
Why am I paying monthly fees for ignite tv when it only works for 10 minutes at a time before it freezes and blacks out? I’ve unplugged and plugged EVERYTHING, tv box, tv. I don’t know how many times I’ve restarted gateway. The internet works fine on...
On demand
If your going to put sports on the on demand section put the whole thing on not cut it off when its almost done. Put the whole hame on to the finish. Very frustrating. Do better Roger's for what the costumer is paying for! ***ADDED LABELS***
Weather Network On Ignite Popular package
We recently renewed our service and was switched to the Popular package on Ignite. We ALWAYS had The Weather Network on Ch 23 but now we noticed a few hours into the updated package it’s telling us we need to subscribe to watch it but our channel lin...
Phantom Flex Channels
I recently changed my IgniteTV from Flex 10 to Popular TV. The promotion I had for the former was ending and the Popular TV option seemed the most affordable replacement given the channels we regularly watch. We would be losing a few channels we had...
Resolved! Apple AirPods Pro 2nd Gen No Sound With Rogers Ignite TV
Hi, I have Rogers Ignite and just got a set of Apple Air Pods Pro (2nd generation). I am able to pair the air pods to the rogers ignite system but am getting no sound. I have tried the following: -exchanged air pods to another set, but same issue -...
