Coverage fluctuation in Conception Bay North, NL.

[TAY1471]

I have been a customer of Rogers Wireless for many many years, This past week I have noticed big fluctuations in cell coverage in the Conception Bay North , NL area. The service goes from full 5G Bars in ; Bay Robert's , Makinsons and Veterans Memorial Hwy, to 1 bar of 3G to no coverage. This has been constant over this past week. Is Rogers extending coverage in this area of NL? I have even seen 5G+ show  up with full bars in Bay Robert's , NL. This has never been available in this area , only 5G. 

Anyone know what is happening in this area of NL? 

*Added Labels*

[RogersMoin]

Hello, @TAY1471.

We welcome you to our Community. Thank you for your post about the recent service fluctuations you've been experiencing in the Conception Bay North area of Newfoundland. We appreciate you being a long-time Rogers customer and value your feedback.

Were there any severe weather conditions last week? I was just wondering if the degradation was weather-related.

You can check the network status and report the issue through the MyRogers app | Support tab | Network Aid. This can also be done online: Network Help & Outages.

You are welcome to contact our tech support team, including sending a private message to CommunityHelps, as mentioned in this blog, so that we can investigate the issue.

Cheers,

RogersMoin

[TAY1471]

No, these has not been any severe weather . Some rain and wind , but nothing out of the ordinary.
The reception went from good to better , in many places in CBN ( Veterans Hwy, Bay Roberts and Makinsons to name a few). Then it would fall back to the usual within a few hours, to even worse ( no 5G just 3G) . Then next day start all over . Almost like Rogers was adding a tower or tweaking current ones to expand coverage .
Do you know if there is any plans of a new tower they maybe testing in this area or tweaking current ones here ?
I will check out the network tool.
Thanks .

[RogersCorey]

Good morning @TAY1471!

I would have to take a look at your account in order to determine if there's any known issues or known network upgrades happening in your area.

Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

~RogersCorey