Unable to Log Into Smart Home App

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Posts: 1

Re: Unable to Log Into Smart Home App

Can't log in. I click on sign in and nothing happens. My phone has the latest software update. Using a Samsung S10e. I've already uninstalled and reinstalled the app. Restarted my phone. Nothing works. Not even an error message.

Posts: 1,158

Re: Unable to Log Into Smart Home App

Hello @Jen55,


Welcome to the Community!


Thank you for listing all the troubleshooting steps you've tried so far. I see you've reached out via PM, we've responded to you and look forward to assisting on there.