I reached out via Rogers live chat. They directly connected to my computer (because they didn't believe me when I said it's clearly broken code giving the error)...it didn't work ('invalid account'). Then they tried at their end on their own machine,...
You're just doing your job, so I won't take insult from your basic troubleshooting steps. I signed into the account holder's email, went to the email management, and attempted to setup a 3rd email account (well within the limit). I made no such typos...
So I'm not crazy! Entering my password over and over to find myself with the same screen. "There has been an issue with your account. Please Sign In again." and again...and again... I was in a live chat with an agent, and she was no help at all. Wast...
