I'm not able to sign in to the app either. I use the latest version of the app. Every time I try to login, it says "Welcome again! There has been an issue on your account. Please sign in again". I tried signing in several times until I got locked out for 30 minutes. I also rebooted the device and the touchscreen. Please help.
Same issue with the app as well. Can't login. The app is useless right now.
I am having same issue since yesterday. Trying an iOS update to see if that will help. Any word from Rogers tech support?
System started to work at about 10:30 this morning after the monitor screen beeped. iPad access has been down now for some time with the error, "there has been an issue with your account. Please sign in again"
I am having the same issue . Couldn't sign into the app. Keep returning "There has been an issue on your account. Please Sign in Again".