Welcome to the Community!
Just to clarify, when you say the selection isn't working, do you mean you're getting an error message or the field is not populating for you at all?
I'm not able to find the Change Phone Number option under my account, can anyone help me?
Thanks for the reply. Let me more clear.
I want to change my wireless number (i mean my mobile number), I believe like Fido, Rogers also allow the customer to change and opt any other mobile number from the available list. This way I can opt and change my existing mobile number from the list of choices.
Changing the subscriber number is definitely convenient and cost effective online. Here are the steps on how to change the number through MyRogers:
Are these the same steps you're trying as well? Did the live chat window pop up for you?
Please keep us posted.
Thank you for sharing the screenshot. I did check MyRogers on my end and the field is missing there too. I'll forward the information to the appropriate team.
In the mean time if you still wish to change your number, I would recommend you to reach out to us via PM @CommunityHelps and we'd be happy to assist you.
For more information on our Private Message system, take a look at this page.
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