My Rogers app won’t allow me to log in

[Mbissonnette]

When I try to log in on MyRogers app Iphone 15 I can’t get past putting my username in. It doesn’t go further than that. Can you please help?

**Labels Updated**

[RogersMaude]

Good afternoon @Mbissonnette

Welcome to the Rogers Community! We appreciate you took the time to bring this up to our attention. We surely want to help you resolve the issue preventing you from accessing MyRogers.

I couldn’t replicate the same problem when I tried to access the MyRogers app. I was able to log in successfully. To better assist you, we could use more information from you.

Has this issue just started and does it only happen on your iPhone 15?

Are you able to enter your MyRogers online profile via web browser, when using the same credentials?

We can look into this further, if it persists. Please send us a message @CommunityHelps to get started. 

You can find details about our private messaging in this blog. 

Looking forward to your reply!

RogersMaude