Rogers Community

user1966 · 07-12-2022

Hello,I am wondering if anyone has a "cheet sheet" on how to directly access your Ignite modem through a direct connect of an Ethernet Cable when the modem is in Bridge mode?When everything is working properly, I am able to access the Modem console s...

user1966 · 12-30-2020

Hello, I have looked all over the settings of the Ignite OS based app and the Router software and I cannot find the setting that turns off "new device connected" notification. I have a Belkin USB-C to Ethernet adatper on my Mac and for some reaso...

user1966 · 07-12-2022

Back to the Tech Support Chat line.....:-(

user1966 · 07-12-2022

Cable TV servcies are NOT affected. Can confirm as my neighbour is still on cable services and it is working fine. It is my understanding that cable TV is totally seperate from their TCP/IP network where is IPTV is routed through.

user1966 · 07-12-2022

Hello,I just finished a very long chat with Rogers technical support. He was very frank with the current issues with Ignite IPTV services. They are additional issues that were specifically affecting IPTV. He indicated a fibre cut as well as DNS is...

user1966 · 12-30-2020

Thanks....found it in the iOS app...

user1966 · 05-15-2020

In the referenced FAQ, the Toll Free number provided , 1-844-760-3905, is no longer in service. They point you back to the general customer service line at 1-888-764-3771. There is no VRU option for construction so you have to select the general ...

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