Email address isn't recognized

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I've Been Around
Posts: 1

Email address isn't recognized

I'm can't log onto my email anymore. I am on my cell phone but I can no longer login from my laptop or web browser on my Cell.

 

 

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Resident Expert
Resident Expert
Posts: 2,913

Re: Email address isn't recognized

Have you updated to an app password as discussed in the following thread?

 

https://communityforums.rogers.com/t5/Internet/You-must-update-your-Rogers-email-account-settings/m-...

 

I know this thread is a couple of years old, but some people have only recently been affected.  Here's a link on how to set up various e-mail clients/devices:

 

https://communityforums.rogers.com/t5/Internet-Knowledge-Base/Updating-your-Rogers-Yahoo-Email-Setti...

 

Are you able to login to Webmail using a different device like a browser on a computer?