I have been with Rogers with 10+ years, have their phone service, wifi/internet, and cable. We have always had some issues with the internet but most problems were eventually fixed by unplugging the modem. We recently switched to 4K/Ignite in the new...
Hi, We activated the Advanced security feature on our Internet service, and it occasionally blocks sites required for school projects. I can see them in the blocked list and unblock them for 1 hour, but don't see anywhere where I can whitelist sites...
Hi I have never updated my firmware ever where can I see if there is an update to download ? Model Name: CODA-4582 Firmware Version 0.6.14.17 *** Edited Labels***
This has been happening for about two months now and they have sent techs to my house four times already to fix the issue. They have replaced the modem, coax and I've replaced my ethernet cable and its still happening. Basically every few minutes my ...
Hi, Just recently converted over from the legacy Ignite offering where I had the Hitron CODA modem. Everything worked fine, and I was able to connect 2 routers to this modem and run independent networks in my house. With the Ignite XB7 modem I canno...
So the given modem I didn't find great for either wifi or available Ethernet ports, so I slaved it to a cisco router. Now Rogers is telling me that is the source of the problem (after 2.5-3yrs working fine). Problem is I can't figure out how to tur...
So until a few days ago, I was a Fido customer but I have been experiencing internet service that is highly degraded for over a month. Customer service could detect this from their end and every technician that came in confirmed this issue was coming...
I have a ignite wifi modem and there are multiple android and apple devices connected to it. The apple devices have no issue with loading webpages but the android devices are unable to load anything outside of Google search results while connected to...
We had Legacy Internet and were running three new Nest cameras using both the Nest and Google Home apps. The Nest Hello doorbell camera, garage camera and backyard camera were all functioning fine on the apps. Yesterday we upgraded to Ignite TV - ...
I am not an Ignite subscriber (still on digital cable with Hitron modem), but I do have a question about the Ignite modem. I currently use my Hitron modem in bridged mode because it doesn't support multiple downtimes in the day. So I am wondering whe...
Hi, Can some please tell me if my signals looks ok. CODA with 7.1.1.37 on 500/20 profile. I compare them with my friend who uses CODA with the same firmware on 1gb/30 profile. he has much better bufferbloat stats then me. Under OFDM Downstre...
I got Ignite 500 Ultd Internet service with Ignite WiFi Gateway Modem (Gen2). I noticed significant slower speed on wired connection to the modem with ethernet cable. (On fast.com it shows only less than 400Mbps while wireless connection shows more t...
My Setup Running a CODA-4582U in bridge mode, connected to an ASUS router providing both wired/wireless connectivity to home devices. Both my home and work PCs are wired, as are my PS5 and XBox One. The rest of the family (wife and 4 kids) each hav...
Since Saturday, I've been experiencing intermittent slow internet. Most notably streaming (youtube etc.) will suddenly pause; games will timeout; surfing will slow down; teams meetings disconnect/pause. I tracked it down to lost packets. My speeds ...
I just subscribed to NordVPN and wondered if it's possible to set it up on my Ignite modem. Thanks!
Can anyone tell me if the power levels on the upstream side of things looks right? Having a lot of problems tonight with connection being consistent. Downstream Channel Bonding Value 23 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18...
I was previously on VM 50mbps download speed and was consistently getting 40-44 test speed from my Mac via WIFI. Today I changed to Ignite 150, and I am only getting 12-15 test speeds. Please tell me this isn't expected speed. Yes, my TV now use...
My daughter's iPhone shows as not connected to our Ignite wifi, and hasn't been connected since 24/10, yet it's connected and is able to send/receive data. Could this be a phone setting? ***Added Labels***
Port forwarding on CGM4331COM (Device is not Detect): Just switch to the new xb6 XB7 router-modem combo. I was trying to set up my port forward settings for my home assistant server. The only problem is that the router or ignite wifi app won't re...
Moncton, NB has been getting some serious updates to their infrastructure lately with FTTH via GPON being available at more and more locations. A friend of mine who lives within a single digit postal code difference of me has it and is so happy being...
