Alternate Internet Solutions
What are the internet solutions if I live in an area with out Rogers internet service?Rural 25? Mobile rocket hub? **Labels Added**
Forum Posts
5ghz wifi signal keeps dropping
My 5ghz wifi signal keeps dropping several times per hour and does not resolve when I reset my modem. Is there anyway to resolve this issue? ***Edited Lables***
How to upgrade security settings from WPA2 to WPA3?
I see that my modem/router (?) is using an outdated security setting that cannot be upgraded through the Admin portal. Do I need a new modem (currently using the Hitron CODA 4582U)?
Fibre powered internet
I have just signed up for fibre powered but CSD was not able to explain well. Will I continue to use the coax cable for fibre? How many speed package can I choose from? ***Edited Labels***
Rogers/Xfinity Advanced Security Blocking DNS over HTTPS Provider
Starting today I began to encounter an issue with my work machine running a custom DNS server for DoH(DNS over HTTPS/QUIC), it has been misclassified as a security risk by Rogers Iginite Advance Wifi security, I would like this to be fixed as not...
Resolved! What are good signal levels
Hi everyone! I'm currently on the Hybrid Fibre 150 package and I'm using the Hitron CGN3ROG modem/router. I was wondering what are good downstream and upstream signal ratios? If someone could provide a range that would be great. I'm also wondering ...
High Latency in the Evening
Hi guys, for the past two months I've been experiencing high latency with my connection around 7-11pm, and my Internet gets pretty slow compared to what I get during the day. I am on the Gigabit plan with Ignite Internet, when running a speed test du...
Streaming on Set-top box vs. Smart TV
I just recently received one of these boxes and have difficulty understanding what is different from a Smart TV and this? I was sold it as part of my internet pack. Does it include live sports within the app? I still have it wrapped new and may retur...
Resolved! XB6 in Bridge Mode - Ignite STB (Xi6-A) Connects to 5 GHz WiFi but Gets No TV Signal
Not sure if this should go under "internet" or TV" but I'll switch if not aloud here.So I'm new to Rogers (switched from Bell finally) and my Ignite STB (Xi6-A) connects to 5 GHz wifi but gets no TV signal.I can manually connect to the 2.4 GHz band a...
How to get Fibre Connection Set up.
45 plus minutes , 4 transfers NO SOLUTION. I’ve been on the phone for almost an hour as I type this. I just want a tech to come in to set up internet in my home! The first guy came and said the call was set up for fibre not coax… why am I being penal...
Ping spiking
I've looked everywhere online for a fix but all I get are years old forums which are no help. I am about to call a technician but too avoid paying an absurd amount, I was wondering if some smart people could possibly help.The ping spiking started 2 w...
Resolved! Ignite WiFi Gateway (XB6) - Losing internet connection mostly when first using the computer
Just got Rogers Ignite internet package, and when I get on the computer after sitting idle for a while or overnight, I tend to lose the interconnection which also takes out the TV's and the WIFI, it will eventually reconnect after a few minutes, the ...
High outbound Packet loss when gaming
Hello, ive been having high outbound packetloss when playing video games. I've tried multiple things to try to help fix the issue, I tried to brige mode the XB6 Modem with my own router, with the issue not fixing, restarting modem and router, replaci...
Degraded Internet Service
I hate Rogers, Internet has not been working properly for years. Talked with Technical and still not fixed every time i call. Talked with Billing and they said to bad we will not credit you. Rogers is the worst company to deal with ***Edited Labe...
Android lookup local name resolution when using Ignite Gen 2 equipment
While it is possible to resolve names of other hosts on local network when using Ignite Gen2 equipment as a router in Windows 10 and Ubuntu 20.04.3 LTS(albeit after postfixing name with .locla ), android even with disabled secure DNS does not appear ...
unstable ping latency
Hi, I'm experiencing unstable ping latency these days. I have tried to bridge my modem and use my our router. It seems no good.The following is the ping result to google.ca Reply from 142.251.41.35: bytes=32 time=12ms TTL=116Reply from 142.251.41.35:...
Frequent local outages
There has been 4 'local outages' in the past one month. This has affected my job severely as I work from home. Every time the outage occurs, this what I do:- reboot modem- plug out and plug back in the LAN cables- call Rogers tech support- each time ...
Richmond Hill, ON Speedtest Server Slow
I was running a few speedtests and noticed I was only getting 400 Mbps down on gigabit hardwired, however other Speedtest servers are faster showing 650-800 Mbps. I have been able to recreate this several times over the last few weeksSpeedtest on Ric...
Looking to get new fibe infrastructure in a rural area
Hello, I've recently moved to a farm property and no highspeed internet available. 800m away, my neighbour has Rogers fibe internet. I called Rogers several times and no luck. I'm looking to get to the infrastructure team to get internet connection...
Resolved! Activate Ignite Internet but keep Cable TV?
Possibly stupid question - can I get ignite internet and stay on the cable for TV (yes I know it's more expensive) or is it required to do both together? **Labels Added**
