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Moca Network Installation Problem

So I have recently bought a Screenbeam Moca 2.5 adapter   https://www.amazon.ca/Actiontec-Bonded-Network-Adapter-Ethernet/dp/B08ML634YB/ref=pd_lpo_2?pd_rd_i=B08ML634YB&psc=1   My Router was XB7 Generation 2 and I have the Moca function enabled. Previ...

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Duykhang108 by I've been here awhile
  • 4412 Views
  • 3 replies
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Bad internet

Internet is really bad, so is our TV, constant pixilating.   Our internet goes down daily, sometimes for a few minutes other times hours. Recently I changed our TV package. That is a long story as I had to make 3 attempts and a lot of frustration wit...

gm5584 by I've been around
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  • 2 replies
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No reliable Wifi and little help from Rogers.

I live in Collingwood Ontario. I had a Gb wifi service installed two weeks ago. Immediately, within minutes, of the installation technician completing the install I had problems. I can’t stream tv for more than 5-10 minutes without the service droppi...

SteveGio by I'm here a lot
  • 1996 Views
  • 6 replies
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POOR NETWORK AND WORSE SUPPORT

Down again here in London.  Was down for 3 hours 2 days ago in the middle of the day. I don't know how they think they can claim the best network when they continually have downtime and outages.   This isn't acceptable anymore and someone needs to be...

DrMcNasty by I've been here awhile
  • 1294 Views
  • 2 replies
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XB7 Bridge Hidden WiFi

Has anyone noticed that their XB7 whole in bridge mode still outputs a hidden Wifi network. Have tried to disable the wifi but a hidden network will continue to show.       ***Edited Labels***

AccordXTC by I'm a reliable contributor
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  • 4 replies
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Intermittent WiFi Disconnects

Our wifi goes on and off all day long. Constantly dropped from Zoom. Television watching is a nightmare. Many technicians sent but the problem is never solved. So tired of poor internet service.     ***Added Labels***

How to Manage Connected Devices on Modem

How can I sign in to my local network and see all devices that has been connected to my Modem and manage these devices? in case I want to manage any connection to any devise and and by applying a time limit or daily schedule?   please advise    *** E...

Majd by I've been here awhile
  • 1432 Views
  • 1 replies
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Potential Service Interruption in Ottawa, ON.

Cable and internet is down for 2 hours. What happened? When is the ETA for restoration? Both went down this morning at 9:30 AM September 22, 2022 in Glen Cairn Kanata.I called this morning and service doesn't know.Btw I am using my Bell cell phone.  ...

Vernstd by I've been around
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Email deactivated

My email was deactivated and spent over 4 overs on the phone trying to get it resolved. No one seems to be able to help restore it   *Added Labels*

Slow internet

I am so frustrated with how bad my Rogers ignite has been ever since the outage. I don’t know what happened, but it when from good to absolutely horrible. Is anyone else having similar issues. I pay way way way too much for this type of service.   **...

Mch816 by I've been around
  • 1060 Views
  • 1 replies
  • 1 likes

Resolved! How to setup MoCA with my own router?

There's been a slew of threads lately on MoCA and I have my own questions on setup...   I've currently got a CODA-4582 (which supports MoCA 2.0) but I prefer to use my own router and put the modem in bridge mode. My understanding is that in bridge mo...

missedFG by I plan to stick around
  • 11016 Views
  • 15 replies
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Extreme Packet Loss and Intermittent Latency Spikes

As the title suggests, my internet has recently been so slow that it is pretty much unusable. Can't load a single webpage without the connection either dropping or taking 5 minutes. I've dealt with this issue many times in the past before so I'm well...

kenzite by I've been here awhile
  • 1455 Views
  • 1 replies
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Daily internet interruptions

Daily internet interruptions, 11 dB signal spread down 9dB up, No Ranging Response T3: Tried online support, replaced modem but consistent random daily very short interruptions since new service this summer. Usual symptom is streaming video stops and...

DAS3 by I've been here awhile
  • 1253 Views
  • 2 replies
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No Internet Service in Brampton

I have had no internet service for the past 12+ hours with not so much as an update email.   *** Edited Labels *** 

COULTERs by I've been around
  • 1105 Views
  • 1 replies
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Slow internet speeds on XB7 with Ignite Gigabit - wired connection

Hi All; I am in the GTA and have been experiencing  slow speeds since Oct 2021 when I switched  from 500U to Gigabit. I have a XB7 modem Technicolor CGM4331COM with HW Version 2.0 Street to house cable changed 18 months agoHouse to modem cable change...

snocow by I plan to stick around
  • 6427 Views
  • 15 replies
  • 0 likes