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Serious trip hazard.

What a mess.  This is a Rogers box on Sandford Fleming Drive in Waterloo Ontario.  The white wire crosses the street and services a house three or four down the street.  The black wire was installed this week and services a house across the street.  ...

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Question about Coax wiring of newly bought home

Hello! I recently purchased a house after a life of living in apartments :).   I have a question about the wiring of the house. IT seems that the Rogers coax line comes in through the basement. That basement is also on the other side of the house fro...

Qubit by I plan to stick around
  • 7776 Views
  • 11 replies
  • 0 likes

Third party apps work with data but not with WiFi

Hi,Recently I started experiencing some issues with my Rogers wifi. Some apps can’t even start under wifi, telling me network error. This happens both on a Huawei P30 and iPhone 12. The apps are pet tracking app, huawei App Store and some gaming news...

Resolved! 2 Routers One modem

Can I plug in 2 routers to the coda modem or is that a no no?   *Added Labels*

Streaming (Netflix, YouTube, Prime, Sirius XM Music) won't load

A few weeks ago, while listening to Sirius XM, it simply stopped with a message "internet cannot be verified".  Since then, Sirius, Netflix, Prime, YouTube all take so long to "buffer", it times out with a message "no internet connection" though when...

PJMB by I've been here awhile
  • 1810 Views
  • 4 replies
  • 0 likes

Reset Rogers Yahoo Secondary Email account password

Is there another way to reset a Rogers secondary account password if the security questions are not being accepted? The last known password is not working and the answers to security questions are not accepted, just keep getting this message: "Securi...

JML7425 by I plan to stick around
  • 2603 Views
  • 3 replies
  • 0 likes

Rogers Ignite SLOW with Google Mesh

I recently upgraded to Rogers Ignite 500u, still using a 3 point Google Wifi mesh system I had been using with my previous Rogers modem. Since switching modems, our internet has become unreliable and slow. I’m sure there are some configuration issues...

ottawaguy87 by I've been here awhile
  • 3214 Views
  • 1 replies
  • 0 likes

Public IP Range Changed?

Was there a network update in the last 24 hours?  My home Ignite Internet IP address changed from 173.32.XXX.XXX to a  whole new range.. 99.254.XXX.XXX   Not a big deal but strange to see this all of a sudden...   *** Edited Labels *** 

maximus by I plan to stick around
  • 946 Views
  • 1 replies
  • 0 likes

Multiple Old Coaxial Cable Removal

I have a rental property in London Ontario where tenants contact providers for their services. I do NOT have an account at that property. As a property owner, I need to ensure the grounds are safe for my tenants and I cannot say that is currently tru...

Keman58 by I've been here awhile
  • 4152 Views
  • 3 replies
  • 0 likes

Rogers Rocket Wi-Fi Modem – Firmware Trial

Hello Community,   The Rogers Community Forums has always played an important role in providing important feedback regarding our products and services. We are excited to offer our users an opportunity to participate in a trial of the new firmware for...

Resolved! CODA Firmware Upgrade

It's been 5 days sinxe I have had Rogers install and the modem is still running firmware 2.0.10.33T3   Is there a way to force an update or how long does it take to automatically update?       ***Added Labels***  

hansm0leman by I plan to stick around
  • 14342 Views
  • 13 replies
  • 0 likes

Syncing Rogers Yahoo Calendar with Android cellphone with DAVx5

I had been following Rogers Yahoo advice to use the CALDAV link to see my Calendar on my Android (Samsung S9) cellphone.  That link is no longer available; Rogers advises to use a 3rd-party app to sync the Calendar.  I paid for and installed the DAVx...

hunterpiper by I plan to stick around
  • 2722 Views
  • 5 replies
  • 0 likes

Ignite modem constantly shuts down

My new ignite modem is sporadically going off usually seems to be at night.So I wake up to no internet and need to pull the plugs on my modem and switch and reset everything. The reset in the app will not fix the issue when this occurs.I thankfully h...

App Alerts not received while on Rogers WiFi

Hello!   The wait times for Ignite Technical Support Live Chat or the call center is always crazy. May be 'crazy' is too good for it.   Anyway, I need help resolve following issue: I do not receive Alerts on cell phones when I am on my home WiFi. It ...

notinuse by I've been here awhile
  • 1855 Views
  • 5 replies
  • 0 likes

Some Devices CAN but Others CAN'T Connect to All Websites

Hello Folks,We have an Ignite Rogers installation. Some devices can connect to all websites while others devices cannot. For example, one device cannot connect to Zoom, all others can. Smart TV in one room cannot connect to YouTube (all other network...

jdoucet by I've been here awhile
  • 1220 Views
  • 2 replies
  • 0 likes

Resolved! pfSense Router Setup for IPv6

Hi All I am trying to setup my pfSense router for IPV6 support on a bridged modem.   I searched and found a number of posts regarding it and have configured them based on their comments but I was not able to find a combination that actually functions...

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mike-w by I'm here a lot
  • 6458 Views
  • 9 replies
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Rogers XB6 (Ignite WiFi Hub) Router does not Reserve static IPs

Hi Guys,A few weeks ago I was able to Reserve Static IPs on the XB6 Router correctly, however now whenever I try to do that I now get a "Failure! Please check your inputs." message.  I'm no longer able to set any Reserved IP addresses.  I feel like t...

sikhness by I plan to stick around
  • 10923 Views
  • 49 replies
  • 0 likes