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Proposed MOCA configuration - will it work?

Will this MOCA configuration work.  In it I keep all the MOCA cabling and adapters away from the Rogers modem/router.  None of the cable runs need coax TV service.  I don't think I need a POE filter with it either - perhaps just make sure all the spl...

MOCA .jpeg
ablatt by I plan to stick around
  • 2423 Views
  • 5 replies
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Latency Spikes in PC Gaming

Hello, I am experiencing intermittent high latency between modem and ISP at the first hop.  How might one escalate this to Rogers and or further diagnose this issue? Intermittently, I get between 120-500ms latency spikes that last a few seconds in on...

AaronMT by I plan to stick around
  • 4715 Views
  • 6 replies
  • 0 likes

Resolved! DHCPv6[31879]: 72001011-DHCPv6 - Missing Required Option 24

Hi all, I'm having a super odd problem. Generally in the mornings between 8-10 am we lose internet connectivity (not wireless or ethernet) on the network. The modem has a green flashing light during this time. The modem is a hintron ignite modem / ro...

adsfdafad by I've been here awhile
  • 4012 Views
  • 2 replies
  • 0 likes

Fibre Optic Issue Affecting Home Internet Connection

Dear Rogers,This post is in regards with ongoing trouble issue with our home wifi internet connection. We got the connection installed on April 9th, 2022 . For the past 2 and half month it was working properly but in the mid of June, it stopped worki...

Ankpreet by I've been around
  • 1205 Views
  • 1 replies
  • 0 likes

Unreliable Ignite Internet. Disconnects and high latency

I had upgraded to Ignite Internet at the beginning of April and have been having horrible reliability ever since. Latency figures all over the map and frequent disconnects of varying lengths (10 seconds to 30 minutes). Audio/video conferencing is int...

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IGNITE - Internet drops on 5GHZ in 500 sq-ft area.

Worst of services, internet keep dropping on 5Ghz. Am dead tired of tech coming and going, Everytime they will replace the modem and now the manager tells me to buy my own router to get things working. WOW.  So irritated  I am. If someone knows how t...

mnauman by I've been here awhile
  • 2090 Views
  • 4 replies
  • 1 likes

XB7 modem slow wifi speeds and weak wifi signal

I am on the Ignite Gigabit package with Ignite TV. I had issues with my internet about 3 weeks ago and a Rogers contracted tech came over and resolved the issue and he decided to change my XB6 modem to the new XB7 as he mentioned it has better wifi r...

tester2013 by I plan to stick around
  • 2787 Views
  • 3 replies
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Resolved! Cannot setup Port Forwarding using Ignite XB6 Modem

Greetings!   I hope everyone is doing well during these crazy time!   I am trying to setup a Port Forward on one of my computers that has a Static I.P., I have the DHCP server set to assign 10.0.0.50 - 10.0.0.253. I am trying to setup a Port Forward ...

knsaunders by I'm here a lot
  • 22945 Views
  • 36 replies
  • 0 likes

Internet drops whenever people arrive or meave from house

My internet drops whenever me or my roommate arrives or leaves from the house. It is a huge hassle.I know it is not related to the wiring because it occurs while we are parked in our driveway when arriving at home (before we have had the chance to di...

Thowse by I've been around
  • 1155 Views
  • 2 replies
  • 0 likes

Do I Need Coaxial Cables?

Do I still need coaxial cables in my home? We’re doing some renovations right now and the contractor offered to remove them. Bell has FTTH for TV and Internet but I’m not sure if Rogers is still on coaxial or not. ***Edited Labels***

geokilla007 by I plan to stick around
  • 9335 Views
  • 2 replies
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Speed dropped from 500 to 200 since the 7th of June

Hello,On the 7th of June my Rogers internet speed dropped from 500 to 200. I have been checking the speed every few hours. Can you please advise how I can report this to Rogers and get this issue solved   *** Edited Labels ***

No Internet Since Storm

No internet since yesterday at 1:30pm and nothing from rogers explaining why absolutely horrible       ***Edited Labels***

Longbomb21 by I've been around
  • 3148 Views
  • 8 replies
  • 3 likes

Ignite Modem Keeps Rebooting

I've been having issues with my Ignite modem restarting for months... I've been through probably 6 modems. I've had techs come to my house on multiple occasions. Check the lines swap modems and cables, etc. Nothing works. It always happens again. I g...

Internet service down

I’ve never a level of I don’t care about my customer than I’ve been receiving been told since Sunday may 22nd I’ll be receiving my internet service back by end of day now it’s now may 28th still no internet service I’m just given the run around all w...

rlabelle21 by I've been around
  • 1374 Views
  • 2 replies
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Moca setup help

Hi all. We recently reno’d our basement and unfortunately the spot where the tv will be located is pretty dead. Our current wi-fi setup has been quite stable (airport extreme/express) but it looks like it's reached its limits. I’ve looked at mesh opt...

currentsetup.jpg IMG_8318.jpg IMG_8319.jpg newsetup.jpg
JiveMiguel by I plan to stick around
  • 5353 Views
  • 8 replies
  • 0 likes

Resolved! iPhones can’t connect to Ignite Wifi

For two months our cell phones have not been able to stay connected to ignite wifi. The signal drops all day long and will not connect upon entry to our home. We have no cell wifi problems anywhere else! Endless suggestions to “reboot the modem” or “...

Resolved! Rogers Wifi 6 Modem rental

I'm on the Ignite Internet Gigabit-Unltd plan and also renting Hitron CODA-4582 model for a few years.  I'm wondering I can exchange the 4582 model with a newer wifi 6 modem.  I'm paying $10 monthly for the 4582.  How much does it cost to rent a wifi...

TheCat by I've been around
  • 12462 Views
  • 1 replies
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Resolved! Using Erro 6 Pro's with Rogers Ignite TV and Internet

I'm still sticking around. My current set up is with Digital TV, legacy Internet 500Mbps and a Home Phone configuration. The internet gateway is in an upstairs bedroom and the Home Phone modem is in the basement running to a home alarm system. I'm us...

Sailorman by I plan to stick around
  • 5161 Views
  • 3 replies
  • 0 likes