12-22-2023 12:38 PM - last edited on 12-22-2023 12:48 PM by RogersYasmine
Would someone please share clear simple instructions on adding globe smart plugs to my rogers home system . Thanks
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12-24-2023 11:55 AM
Greetings @rhealey1!
I can only provide direct support for Rogers products. You might need to disable band steering on our modem to get this product to connect: How to Ensure Bandsteering is On for the Ignite WiFi Gateway Modem - Rogers
You can find an official setup tutorial on their YouTube channel here: Smart Plug – Set Up and User Guide | Globe Smart Home - YouTube
Regards,
RogersCorey