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Internet Is Lagging - Still not Fixed

tg787
I've been here awhile

Hello,

 

For the past month I have not been able to play online games at all as I would suffer lag spikes. In Call of Duty It shows a "Pack Burst" message and the game stutters every few seconds repeatedly. This happens on both PS5 and PC, but did not occur in off-hours like 7:30am in Monday morning.

This tells me that it is a service issue, since the only reason it's smooth in early mornings (like Sunday at 9am) and not afternoons when I come back from work (Weekday at 5pm), would have to be because of rogers not providing a quality connection in peak hours.

Any help is appreciated, thanks!

 

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2 REPLIES 2

Re: Internet Is Lagging - Still not Fixed

-G-
Resident Expert
Resident Expert

@tg787  Are you performing any speed tests (or any other performance tests) on your Internet connection while you are gaming?  Asking because doing such a thing (especially testing your upload speeds or testing for bufferbloat, even using a different computer in your home) will introduce huge latency spikes on your link.

Re: Internet Is Lagging - Still not Fixed

tg787
I've been here awhile

No I'm not. All I'm doing is playing the game, here is a buffer float from different times of day. I also added the photo of the message.

 

Packet Burst MessagePacket Burst MessageBufferfloat in day-timeBufferfloat in day-timeBufferfloat test in early morningBufferfloat test in early morning

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